Downloaded Missing Files

[DrChip 0]

G'day

 

I just purchased Creator NXT Pro4, was an upgrade

 

It states that included in the bundle I also get HDR Express and Paint shop Pro?? Have the serial numbers for them but no software was downloaded ???

 

Can anyone shine a light please?

 

Also tried to log in to tech support, when I logged in as existing client (which I know I am) it said my email wasn't on record but when I went to register as a new user it states that I am???

 

Totally confused now, it really shouldn't be this hard.

 

 

George

South Bunbury

Western Australia

Edited January 12, 2016 by DrChip

[grandpabruce 87]

How many files did you download? I believe that there are 3 different files to be downloaded. One of them is labeled Creator NXT Pro Content. That is the one that contains HDR Express and Paintshop Pro.

Edited January 13, 2016 by grandpabruce

[Brendon 199]

The "Creator NXT 4 Pro Content" folder is the one with the things you want, George.

 

 

Regards,

Brendon

[DrChip 0]

_{Ok Thanks will have a look I just down loaded from the link they supplied}

 

_Cheers

_George

[DrChip 0]

Its got me beat can't find that anywhere in downloads on my computer or on their site

[DrChip 0]

It all ok I found it finally Cheers, was in a folder they downloaded but not in the downloads folder but in root c:\

 

All is well cheers for your help

 

George

[Brendon 199]

That's strange George, but I'm glad you found it.

 

First thing, save a copy of the downloads onto disc in case of mishaps, and keep it somewhere safe.

 

Regards,

Brendon