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buddyx31

Do I Need A New Product Id

Question

I have a new computer, do I need to buy a new copy of Roxio, I have my product ID from the digital download I bought, but I cant seem to figure out how to re dl it. Any help would be appreciated

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2 answers to this question

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Hello,

 

I believe that when you buy a product by download from Roxio, you are given a particular short length of time to download it.

At the time of purchase you can buy an extended download period from the providers for an extra price, if you wish.

 

Once you download the software you should store a copy of it somewhere safe, because after your time expires you can't download the software any more.

 

Regards,

Brendon

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If you still have the old computer around, then check that computer for the downloaded files and if you find them, use those to re-install the program. At the same time, make that backup Brendon mentioned.

 

Good luck!

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