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Toast 14 Fails To Mount Its Own Disc Images

John Sky


I'm using the latest version of Toast Titanium 14.1 (this is the update supposedly for El Capitan) and I'm running the latest version of El Capitan (10.11.3). Toast simply will not mount a disc image (Sd2f file) that the program itself created. Nor will it mount any disc image created from previous versions of Toast (and I have hundreds of them).


This is a major bug, and it is present in many previous versions of Toast. Roxio has known about it for a long time, yet they seem to lack the ability to fix it, or perhaps they don't even care to try. I know of no other software that has a selection in its own menu (Utilities > Mount Disc Image…) that simply doesn't work. This bug has been reported to them many times over the last few years, but the company can't seem to support its own product.


Does anyone know how to mount a disc image created in Toast?

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OK, I emailed support, and, to my pleasant surprise, they got back to very fast and, better yet, their solution worked! (I have contacted roxio/corel support in the past, and did not receive such quick and quality help before). So I am now impressed with their support.


A guy named Johnston got back to me right away with this advice (posted below), and it solved the problem. Apparently my previous version of Toast 11 was somehow conflicting with Toast 14. (Note to roxio/corel: maybe the Toast 14 installer could remove previous versions, or at least warn users to delete previous versions)


Here is what fixed my issue:




Thank you for contacting Corel Technical Support.

If the procedure on my previous email did not work, please try to do the following.

Quit Toast, trash the entire Toast 14 Titanium folder (located in Finder > Applications), then do the same for any previous versions of Toast, if you still have any installed. You need to remove all previous versions of Toast to avoid possible conflicts. Next is to check for the files listed below. If you see any of them, trash them:

"Roxio Toast Prefs"

You should be able to locate these files in ~/Library/Preferences. On the taskbar at the top, click on "Go", and select "Go To Folder...". Type in "~/Library/Preferences", without the quotes. Locate the above files in the Preferences folder that comes up and delete them. You must use this procedure because this particular Library folder is hidden from view, and this is how to open hidden folders.

Once the procedure is complete, reboot your Mac, then reinstall your Toast 14 Titanium. Install any available updates.

Let me know how it goes.

Please do not hesitate to contact us with any further questions.

Corel Technical Support Services


I discovered that you must also install the "Toast It and Mount It" extra or you won't be able to mount disc images in Toast. Remember that when you do the install/register.
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