luckyvic Posted April 11, 2016 Report Share Posted April 11, 2016 When I try to add files, I get the "media selector not responding" error. When I try to do a repair, can't locate "Roxio content 14.msi. Roxio came installed when I bought my Dell computer (Win7), so there isn't a disc. Quote Link to comment Share on other sites More sharing options...
0 sknis Posted April 11, 2016 Report Share Posted April 11, 2016 (edited) When I try to add files, I get the "media selector not responding" error. When I try to do a repair, can't locate "Roxio content 14.msi. Roxio came installed when I bought my Dell computer (Win7), so there isn't a disc. Since that product came pre-installed (OEM), all support and an additional disc should be provided to you by Dell. What you have is a limited version of the product. Dell should be able to tell you what is removed/limited. By the way, did you use Windows to search for the msi? Edited April 11, 2016 by sknis Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted April 12, 2016 Report Share Posted April 12, 2016 I don't have the link but you can go to Dell's support site and there is a place to find the software that came with your computer (service tag) and from there, download the software. Once you have it (burn a copy) you can use that to do a repair. Quote Link to comment Share on other sites More sharing options...
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luckyvic
When I try to add files, I get the "media selector not responding" error. When I try to do a repair, can't locate "Roxio content 14.msi.
Roxio came installed when I bought my Dell computer (Win7), so there isn't a disc.
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