djdaarickkk Posted April 16, 2016 Report Share Posted April 16, 2016 My Roxio Game Cap led lights up red and then fades away and the software on my computer says no signal in green someone please help me Link to comment Share on other sites More sharing options...
Jim_Hardin Posted April 17, 2016 Report Share Posted April 17, 2016 As long as the Capture Device itself is powered, the lights are on. Only guessing here but if your are going out, Might mean the power is failing on that USB port. Try all other ports and if you have Powered Hub, try that. NOTE the device Will Not Work through a powered hub!!! Just want to see if we can keep the lights on Link to comment Share on other sites More sharing options...
djdaarickkk Posted April 17, 2016 Author Report Share Posted April 17, 2016 I got the red led to stay constant by switching the cord but it's still not blue like normal Link to comment Share on other sites More sharing options...
ogdens Posted April 17, 2016 Report Share Posted April 17, 2016 Did you try other ports? if the answer is yes and the purple light did not come on try it on another computer. Link to comment Share on other sites More sharing options...
djdaarickkk Posted April 17, 2016 Author Report Share Posted April 17, 2016 I have three computers and I've tryed two different usb's and it still lights red Link to comment Share on other sites More sharing options...
ogdens Posted April 17, 2016 Report Share Posted April 17, 2016 I just want to double check what you are saying...... You have plugged the Roxio Game Capture HD Pro USB unit into 3 different computers. and the light that is normally Blue is RED. Sure looks like you have a defective unit Link to comment Share on other sites More sharing options...
djdaarickkk Posted April 17, 2016 Author Report Share Posted April 17, 2016 Yep Link to comment Share on other sites More sharing options...
ogdens Posted April 17, 2016 Report Share Posted April 17, 2016 Return it to were ever you purchased it. Good luck. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted April 18, 2016 Report Share Posted April 18, 2016 That is about all that is left... Keep us up to date Link to comment Share on other sites More sharing options...
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djdaarickkk
My Roxio Game Cap led lights up red and then fades away and the software on my computer says no signal in green someone please help me
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