Issues After Loading....

[Zonker1972]

So i'm running windows 10 my my surface pro 3 and I would like to make some VHS tapes into digital media to save on my hard drive. The software loads fine, i update it from roxio's website just fine but when i push play on the vcr, I get what looks like scrambled signal for about 2 seconds and then it looses the video feed. I am using the yellow/red/white jacks, no s-video connection. I've also tried to load the software on a virtual box running XP. even though the USB specific to the hardware stick is loaded, the software can't seem to find the video feed.

I used to have a one touch grabber that worked well but that was years and many operating systems ago. it won't run on windows 10.

any help is greatly appreciated.

zonker

[cdanteek]

Do you have Easy VHS to DVD or Easy VHS to DVD 3 Plus software?

 

Is there a gap/gaps in the tape that will lose the signal?

[Zonker1972]

i have the 3 plus software. there are no gaps on the tape that would account for the loss of signal. i have tried 2 different tapes that both played fine in the past.

[cdanteek]

 

i have tried 2 different tapes that both played fine in the past.

 

 

Where did they play fine through Roxio USB capture?

[Zonker1972]

no. they played fine on this vcr when it was hooked to my tv. also, these tapes played fine when i had my old computer hooked to this vcr through one touch grabber, another vhs to dvd package.

[cdanteek]

Try other USB ports.

 

Try passing the VHS signal through a dvd player to the Roxio USB Device.

 

 

I've also tried to load the software on a virtual box

 

Won't work.

[Zonker1972]

thanks for the advice. i've tried 3 different USB ports on my port replicator and the only one on my surface. i get the same results regardless of which USB is used.

any other ideas?

[cdanteek]

thanks for the advice. i've tried 3 different USB ports on my port replicator and the only one on my surface. i get the same results regardless of which USB is used.

any other ideas?

 

A port replicator is a type of docking station for connecting multiple peripherals to an electronic device such as a laptop computer.

 

Plug the Roxio Capture USB Device directly into the PC. Don't use a USB port replicator or USB docking stations the port has to carry 500ma of power to work.

[Zonker1972]

i think we found the problem. i don't think the surface usb puts out that much power. i know that it doesn't put out enough power to run a dvd drive.

[d_deweywright]

I've used my USB capture device successfully with a powered USB hub. That may help you.

[Zonker1972]

thanks i'll try using the powered usb hub this evening.