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Issues After Loading....



So i'm running windows 10 my my surface pro 3 and I would like to make some VHS tapes into digital media to save on my hard drive. The software loads fine, i update it from roxio's website just fine but when i push play on the vcr, I get what looks like scrambled signal for about 2 seconds and then it looses the video feed. I am using the yellow/red/white jacks, no s-video connection. I've also tried to load the software on a virtual box running XP. even though the USB specific to the hardware stick is loaded, the software can't seem to find the video feed.

I used to have a one touch grabber that worked well but that was years and many operating systems ago. it won't run on windows 10.

any help is greatly appreciated.


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thanks for the advice. i've tried 3 different USB ports on my port replicator and the only one on my surface. i get the same results regardless of which USB is used.

any other ideas?


A port replicator is a type of docking station for connecting multiple peripherals to an electronic device such as a laptop computer.


Plug the Roxio Capture USB Device directly into the PC. Don't use a USB port replicator or USB docking stations the port has to carry 500ma of power to work.

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