Blue Screen Of Death

[The Game Arcade]

I have a major probelm with roxio bosd probelm when I plug it in,My video drivers are updated,and I will telll you my specs

 

Windows 10 home edtion

Mafucturer:Alien ware

Model:Alienware ALIENWARE 14

Processor:Intel core i5-4200m cpu@2.50ghz 2.50ghz

Install memory(ram):8.00gb(7.89gb usuable)

System type:64 bit opreating system,x64 based prcoessr

[Jim_Hardin]

No fun there!

Try all USB ports and if you can, try another PC after installing the software first.
(the other PC will prove or disprove the Device itself)

Of course try a proper Repair:

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

Unplug your RGC Device and put it aside until you are completely finished.

Now insert your Roxio Disc.

Don’t do any updates at this time (get it running first)

When you reach the screen where Repair is offered, choose that!

When the Repair completes, turn your AV & Firewall back on and reboot.

[The Game Arcade]

SO I already know that my all usb ports are fine and I need to do is repair the software without antivirus,and firewalls,then when the repair completes turn the anti vrius and firewall back on and then restart my computer like turn it off then turn back on

[Jim_Hardin]

If your not going to follow directions, what's the point of trying to help you?

[The Game Arcade]

I do not see the repair screen

[ogdens]

What do you see?

[The Game Arcade]

just the regular instllation and I did that

[The Game Arcade]

So If I finsish my process should I update my roxio again

[Jim_Hardin]

So If I finsish my process should I update my roxio again

 

Does it work??? - no point in updating unless it is working.

 

It is interesting that it didn't offer a Repair. That indicates it was not installed

 

Anyway, see if there any changes to your issue and let us know.

[The Game Arcade]

Will I did install,but I try to remeber if It did not actually install,but I do remeber is because I may had my device connected while install,which probalby means that I should not done that,thanks for the information and your right it is intersting for not repair,but I will try later time during the summer to connect it,and see if it works.