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Dvd Burn Not Transfering Photos


jon jay
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I have Roxio Photoshow Premium. I have previously made many DVDs from photo shows. My latest attempt yields only the music being recorded on the DVD...no photos

 

What operating system?

 

Desktop or online version are you using?

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Can someoe please help me, I have contacted customer support and I am not getting the help I need. My photos also do not show up, just the audio burns. I have tried recreating the show and same thing happens. Support told me some of my photos might be corrupt and they extracted some and told me to reburn the show, same result. I have over 112 shows, and this is the first time this has happened.

 

I am using the desktop version, and a premimum member for several years. I have windows 7, so it is not a 10 issue.

 

Anyone???HELP!!!!

 

Yvette

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Can someoe please help me, I have contacted customer support and I am not getting the help I need. My photos also do not show up, just the audio burns. I have tried recreating the show and same thing happens. Support told me some of my photos might be corrupt and they extracted some and told me to reburn the show, same result. I have over 112 shows, and this is the first time this has happened.

 

I am using the desktop version, and a premimum member for several years. I have windows 7, so it is not a 10 issue.

 

Anyone???HELP!!!!

 

Yvette

 

Photo resolution is too high. Reduce the resolution and remake the PhotoShow. This will not cure the DVD problem you are having. Other information given in provate message in response to you message.

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