Have installed a new Roxio Easy Cd & DVD Burning ,during the instal the attached screenshot came up, i continued the instal anyway.
Having produced a dvd with some photos and 15 mins of video on , i then attempted to burn it to a quality dvd disc , it said 100% complete but the "Encode Menu " was not ticked and and gave "8876201c-error while encoding menu " as per the 2nd screenshot ,so nothing was in fact produced.
Tech support gave some help ( reinstal/deleting temp files .etc) but nothing they suggested has resolved the 8876201c error , i shall try the Burn Image to file/folder method later, but would sooner have the prog working as it should ,can you guys maybe help with any further tips ?....Would the file that would not load be the problem at all , am not that pc literate and do not know how to change the File Path that it mentions .
Am a newbie so please be gentle !!
Have installed a new Roxio Easy Cd & DVD Burning ,during the instal the attached screenshot came up, i continued the instal anyway.
Having produced a dvd with some photos and 15 mins of video on , i then attempted to burn it to a quality dvd disc , it said 100% complete but the "Encode Menu " was not ticked and and gave "8876201c-error while encoding menu " as per the 2nd screenshot ,so nothing was in fact produced.
Tech support gave some help ( reinstal/deleting temp files .etc) but nothing they suggested has resolved the 8876201c error , i shall try the Burn Image to file/folder method later, but would sooner have the prog working as it should ,can you guys maybe help with any further tips ?....Would the file that would not load be the problem at all , am not that pc literate and do not know how to change the File Path that it mentions .
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