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Gandy707

Not Supported Audio Codec

Question

I have a new computer....previous computer had Windows 7. When I got the new computer, I did "upgrade" to Windows 10. I installed (from disk) the latest version of Roxio easy CD&DVD burning.

 

I burned a DVD ( Short 10 minute long video recorded by my Canon 7D. My computer will play the video just fine. When I tried to play in a DVD player, I get an error message that says "Not Supported Audio Codec. This happens no matter which DVD player I try.

 

Anybody know a "Fix"?

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I have a new computer....previous computer had Windows 7. When I got the new computer, I did "upgrade" to Windows 10. I installed (from disk) the latest version of Roxio easy CD&DVD burning.

 

I burned a DVD ( Short 10 minute long video recorded by my Canon 7D. My computer will play the video just fine. When I tried to play in a DVD player, I get an error message that says "Not Supported Audio Codec. This happens no matter which DVD player I try.

 

Anybody know a "Fix"?

 

 

That happens with some digital camers trying to be a video camcorder. You best "fix" is to use a video converter like the free 'Any Video Converter" to convert that video file to an mpg2 file - standard or high definition. Do your editing and burning on that converted file.

 

The problems come from the camera having an audio feed that doesn't work well with the Roxio program.

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Short 10 minute long video recorded by my Canon 7D.

 

 

Not sure what format your Cannon uses for audio?

 

Easy CD and DVD Burning (in Red Box): Vista & Windows 7 , 8 and Windows 10 Compatible, does not support AC3 Audio!

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Since the DVD plays okay on your computer but you're getting the error message from your DVD player, you need to find out what sort of audio is used on the DVD. Then we might be able to persuade MyDVD to use a different codec.

 

Best way to find out what it is using is a (small, free, and safe) program from headbands.com called the "GSpot Codec Information Appliance". Here is a clean download link from the manufacturers, without add-ons or malware. Several of us Gurus use it.

 

If you load your DVD into the computer and Open it, you'll see two folders - Video_TS and Audio_TS.

Inside Video_TS you'll see a number of .IFO, .BUP and .VOB files.

 

Run GSpot, and drag the smallest of your VOB files onto the GSpot display box. GSpot will analyze the VOB and tell you all sorts of things about it.

 

post-208-0-11578700-1463956203_thumb.jpg

 

The part which interests you is Audio, down the bottom left. I've put a red box around it. Since you burned the DVD with this software it shouldn't have AC3 audio (as Cdanteek pointed out) but can you tell us what is listed in that Audio Codec box, please?

It would be even better if you could post a screenshot of the whole GSpot result, if you can.

 

Regards,

Brendon

 

 

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