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Install Problem Nxt 4 Pro - Split From Nxt 3 Topic

Meena Chadha


I need help and this is my first time on any forum and I don't know where to put the information. I am a novice with computers and I think i might have broken something

I am having trouble installing my product. I purchased the CREATOR NXT 3 in September 2015. I installed it sucessfully on my computer. I purchased CREATOR NXT 4 PRO in Feb 2016. I am trying to instal it now to no success. I first uninstalled the CREATOR NXT 3 (CN3) to instal CREATOR NXT 4 PRO (CN4P). After installing CN4P, I observed the interface to be completely different that CN3. I am confused. I couldn't' find the DVD creation or burning or photo edits. All the icons were COREL. I tried re-installing CN3, I was unsuccessful. I uninstalled CN4P and tried again to reinstall CN3. I was unsuccessful again. I keep getting the error message that the computer was interrupted. I would like some help. I can not find a forum on line for help and no one at the number listed is wiling to help me. May I please get some help? Is CN4P different than Roxio CN3. Was I supposed to uninstall the previous version before I installed the new version?

​I read about limited number of installs and I do not know how to get the number resetted. I now wish I didn't get the CREATOR NXT 4 PRO as I was doing ok on CREATOR NXT 3. When I read the forums, I feel stupid bc I can't seem to understand what to do.

I can't even figure out how to post this - isn't there a post button?

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