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Game Capture Hd Pro. Not Working


CaliMeatWagon
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Follow this post to the 'T' and attach your dxdiag file, http://forums.support.roxio.com/topic/110922-tell-us-about-your-computer-dxdiagexe/

 

You don't follow directions very well!

 

 

 

just use the "Save all Information" tab so you will save the file and be able to attach it to your thread.

 

 

Hint, save the file to your desktop so you can find it easily. Note that this works for all Versions of WINDOWS including Windows 8 and 10.

When you are making your reply to a user asking for that information, click on the "More Reply Options" at the bottom of the reply box. Type in the information you want to post with the dxdiag file. Select "Choose File" navigate to the file and click on it, the file name will appear next to the "Choose File" box. Click on the "Attach This File" just below "Choose File". The file will be uploaded to the site and will appear in your post when you complete your post. Note that you can add additional files such as a screen grab using the "Choose file" process.

DO NOT upload the contents for the dxdiag file; just the file itself.

Edited by cdanteek
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I don't know how much it matter, but I'm running W10 N Pro

 

Have you updated windows since November of 2015?

 

Update windows until you show no new updates.

 

Next go to Hewlett-Packard and see if there is a update for your graphics card (NVIDIA GeForce GTX 750 Ti)

Edited by cdanteek
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Have you updated windows since November of 2015?

 

Update windows until you show no new updates.

 

Next go to Hewlett-Packard and see if there is a update for your graphics card (NVIDIA GeForce GTX 750 Ti)

 

This is a clean install from less than a week ago. Everything, according to the computer, is up to date.

And the graphics card in question is not what came with the computer.

 

13716062_1178791748837924_59610348413156

Edited by CaliMeatWagon
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Video Card has caused issues in the past...

 

Download but DO NOT install the latest/greatest driver and GeForce Experience software.

 

Open Control Panel to Programs and Features

 

Open Device Manager and Disable your Video Card

 

In Programs and Features, uninstall the Nvidia GeForce software.

 

Reboot and reinstall but NO adjustments!!!

 

Give RGC a try ;)

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If you get install error from the video software or drivers, you have other issues with that PC and have entered the snowball effect :(

 

If you have a spare HDD laying around, I would put that into the PC, fresh install of the OS and see what happens then.

 

I already have the install issue fixed. It's a known problem with Nvidea drivers. All it required was a complete wipe of Nvidea items from the system.

 

As it sits right now, everything is running fine on my computer. Almost brand new SSD and GPU (~month old). I have DX12 installed, my GPU is DX12 and W10 compatible, and everything works on my computer besides the Roxio Software.

 

One thing of note that has changed is the "Capture" will work if the device is not plugged in. "Edit" still does not work, however.

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