Copy To "no Drive Detected

[tzanis]

We are having an issues with a clients software. then they tro to make a copy disk (copy the contents of one CD/dvd to another with a single dvd device) it says no drive detected in the "copy to", there is no device in the pull down tab either. i have attached an image of what is going on. the disk drive is detected in the copy from and we can read and write to it no problem.

 

specs:

dell computer Optiplex 9020

OS windows 10

drive: PLDS DVD-ROM DH-16D8S

 

any help would be great.

[bimicher]

According the drive specs you posted that is a ROM (Read-Only-Memory) drive: it can only read a DVD and you cannot write to it. That is why no "write" drive is detected.

 

Also that Roxio program you have may not be compatible with Win10

[tzanis]

we can read and burn with the drive so im not sure if thats the issue.

[Brendon]

Tzanis,

 

On a 'net search I've found the PLDS DVD-ROM DH-16D5S,and DH-16D2S. All of them are DVD-ROM/CD-ROM drives.

There are some DH16D8S drives available in China, but I can't find more details yet.

 

-What sort of discs have you been able to burn with this one please?

 

 

Regards,

Brendon

[d_deweywright]

Show us a screen shot of an application that let's you write using that drive.