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Found Bug In Toast 15


XL5
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When using Toast 15 to make a Blu-ray disc, if you select your video and click on "Edit" so you can create chapters, the new window, (Edit Video) that opens, locks up the program.

 

I get a spinning gray circle in the Toast 15 program itself, and the Apple spinning "Beach Ball of Death" as well. After I select "Edit" I have to Force Quit Toast 15.

 

After 26 minutes, the Edit Video window becomes functional. In previous versions of Toast the Edit Video window was usable instantaneously, with no perceivable delay.

Edited by XL5
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I feel pretty lonesome on this forum.

 

I discovered my problem, it turns out that Toast cannot handle a HD Video.ts file. If I use a .mov or .mp4 file Toast does not crash and works in the way I am accustomed to. It would be nice if Toast could tell the user that it cannot use a given file instead of crashing.

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I feel pretty lonesome on this forum.

 

Sometimes the problems are hard to solve with the given information. Sometimes 55 readers don't know an answer.


I discovered my problem, it turns out that Toast cannot handle a HD Video.ts file. If I use a .mov or .mp4 file Toast does not crash and works in the way I am accustomed to.

 

The first post didn't mention the format of the source file, so only you knew about that. Transport Stream files (.ts) are kinda special compared to the usual Program Stream files. The file may have to be analyzed thoroughly (just a guess) to even know what to do with it, although locking up for 26 minutes isn't particularly user friendly.

 

It would be nice if Toast could tell the user that it cannot use a given file instead of crashing.

 

Yes that would be nice. Unfortunately, this forum isn't very practical as a Roxio feedback form.

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