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Easy Cd And Dvd Burning Won't Install 3 Errors


Cybex
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Bought from Roxio yesterday, downloaded and tried to install numerous times with same results. Moved installation files to new folder and tried from there with same results. I took screen shots of each error, ROX, ROX2 and ROX3. after the first error I hit OK next error came up, same with second error, after third error program shuts down. Screenshot attached: Windows 10 Pro 64 bit, 16gb ram, i5 cpu.

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Edited by Cybex
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Have you tried installing from the disc?

 

 

An existing suite was found on this system.
02/04/16 15:44:25 - DisplayName is: Roxio Easy VHS to DVD 3
02/04/16 15:44:25 - DisplayVersion is: 3
02/04/16 15:44:25 - BuildNumber is: 301B80A
02/04/16 15:44:25 - SKU is: VH3
02/04/16 15:44:25 - BasePath is: D:\Program Files (x86)\
02/04/16 15:44:25 - Changing BasePath to: D:\Program Files (x86)\
02/04/16 15:44:25 - SuiteFolder is: Roxio Easy VHS to DVD 3

 

 

 

02/04/16 15:45:22 - Action VerifyActions.VIDEOCAP_USB_30_X64.CurrentVersion return code: 0, reason: The same package is currently installed
02/04/16 15:45:22 - Executing setup action: VerifyActions.VHSTODVD_30.CurrentVersion
02/04/16 15:45:22 - Action VerifyActions.VHSTODVD_30.CurrentVersion return code: 1, reason: A differnt package is currently installed
02/04/16 15:45:22 - Executing setup action: VerifyActions.EXPRESSLABELER_VHS.CurrentVersion
02/04/16 15:45:22 - Action VerifyActions.EXPRESSLABELER_VHS.CurrentVersion return code: 1, reason: A differnt package is currently installed
02/04/16 15:45:22 - Executing setup action: VerifyActions.DIRECTX_NOV07.CurrentVersion
02/04/16 15:45:22 - Action VerifyActions.DIRECTX_NOV07.CurrentVersion return code: 0, reason: The same package is currently installed
02/04/16 15:45:22 - Executing setup action: VerifyActions.CPDECODERPACK_VHS.CurrentVersion
02/04/16 15:45:22 - Action VerifyActions.CPDECODERPACK_VHS.CurrentVersion return code: 1, reason: A differnt package is currently installed
02/04/16 15:45:39 - The user has elected not to remove the existing suite and exit this installation.

 

Your log files says V2D 3 Plus is installed?

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Close all open programs and open the 'Run' command and type %temp% click OK opens this (C:\Users\stick\AppData\Local\Temp). Highlight everything 'edit' select all then delete everything, some may not delete.

 

Try running the install from the disc.

 

11/27/16 15:53:59 - Package opened, Preparing Costing
11/27/16 15:53:59 - Failed in MsiDoAction() during CostFinalize
11/27/16 15:53:59 - Failed to Load Package
11/27/16 15:53:59 - Package Closed
11/27/16 15:53:59 - Failed loading MSI package data for CPDECODERPACK_434
11/27/16 15:54:30 - Loading Transform File: C:\Users\Danny\AppData\Local\Temp\RoxioEasyCD&DVDBurning_LC49CXD1ECD\VIRTUALDRIVE64_140\1033.mst
11/27/16 15:54:30 - Could not find Default transform (C:\Users\Danny\AppData\Local\Temp\RoxioEasyCD&DVDBurning_LC49CXD1ECD\VIRTUALDRIVE64_140\1033.mst) in C:\Users\Danny\AppData\Local\Temp\RoxioEasyCD&DVDBurning_LC49CXD1ECD\VIRTUALDRIVE64_140\
11/27/16 15:54:30 - Package opened, Preparing Costing
11/27/16 15:54:30 - Package Closed
11/27/16 15:54:30 - Unable to read MSI package data for products
11/27/16 15:54:30 - Aborting on error code 13
11/27/16 15:54:30 - Caught thrown dword 13

 

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Edited by cdanteek
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I don't get that far. After I pick the language I receive the errors and it stops the install.

 

Well I'm baffled!

 

Hopefully someone will step in and overcome my short comings.

 

Easy Cd And Dvd Burning is a neutered cut down program and because you bought it from Roxio you have a 30 day like it or return it policy. It probably has a install count limit most Roxio programs have a 10-20 limit then it has to be reset.

 

As a replacement I would recommend C2012 Pro if you could find one on eBay, it's a two disc full program and folks here have it running on W-10, best old software.

 

Thanks for your service, I'm a old chopper guy too, B 227th & D 229th AVN,BN, (AH), 1st CAV DIV. (AM) Viet Nam.

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Your download should be RoxioEasyCDandDVDBurning_LC49CXD1ECD.exe

 

A quick check would be to right-click the file > Properties, and check it for size. All of your copies should be the same size, 1.71GB?

 

A slower but 100% certain check that the file is okay would be to install 7Zip [from here] and then right-click on the Roxio file, select 7Zip, and see if it can "Open Archive" without errors. You could also use it to "Extract files" and unpack the software to your hard disk in a new folder to try installing it from there.

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