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Audio Out Of Sync When Outputting Videowave Project


Perclady
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Hello!

 

I've been using Roxio for many years, and just purchased NXT5 a few days ago. I created a Videowave project using .MOV files, and when I tried to export the project (in several different formats), they all had the same issue - the audio didn't sync with some of the shorter video clips in my project - it was delayed. The playback, however, on the preview screen in the Videowave project editor has perfect audio. Any ideas?

 

Thank you,

Dominique.

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Odd as it sounds, in VideoWave, try setting Tools - Options - Render to Software. The default is Hardware and sometimes it just does not work. In Tools, there is also something called Roxio AVC Smartcode. Turn that OFF as well.

 

Another trick is to place a lot of Splits in your project. Let's try putting them at 5 minute intervals. I that doesn't help, put more in between (2 1/2) those.

 

Let us know!

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Thank you for the suggestions, but unfortunately none of them worked. The audio in the final output is still out of sync on the shorter clips. If it helps to see it, I've uploaded it to YouTube:

 

https://youtu.be/nd2A83jRQ3Y

 

The first instance of noticeable delay is at 0:59. It's intermittent after that.

 

Dominique.

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No!

 

It is expected to swallow all with equal distaste :lol:

 

Just so you know, i was editing a 2 hour recording last night that consists of 3 files. (FAT32 cards are limited to 4 gb files). There are hanging issues (video stops but audio continues) for the last 1/2 of the last file... Used the Any Video Converter and the new file has reduced the effect enough that I should be able to make my edits.

 

Moral? sometimes it's just the file ;)

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I have the same issue when editing a multi camera file in NXT 5. It is perfectly in sync while editing. Exporting to video wave and the further in you go into the project the further out of sync the audio is. After several rounds of troubleshooting and several phone calls I was told that all video formats must be the same. There is a bug in the program and we will keep you posted. They never fixed this from back in January so now they are issuing a new program NXT 6 that they want you to buy. This isn't right. They never fixed the first program. How do I know this one is fixed?

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  1. I did convert all files to MPEG 2 for DVD. Well it was already in software render. Likely one of the trouble shooting things support suggested. I did turn off Roxio AVC smart encode. The length of my video is about an hour and there was a good 5 second delay by the time it finished. Is there any chance that NXT 6 will work better than NXT 5 in this fashion?

They should say in there write up multi camera editing limited to 5 minutes.

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  • I did convert all files to MPEG 2 for DVD. Well it was already in software render. Likely one of the trouble shooting things support suggested. I did turn off Roxio AVC smart encode. The length of my video is about an hour and there was a good 5 second delay by the time it finished. Is there any chance that NXT 6 will work better than NXT 5 in this fashion?
  • They should say in there write up multi camera editing limited to 5 minutes.

 

2. Not true, why 'write up' then?

 

Besides the AVC Smart encoder, try resetting - Tools - Preferences and set it back to hardware.

 

I don't know exactly where your problem lies but it has always shown up in all software from the days that VCD was a hot ticket item :lol: Saw it happening on TV the other night too.

 

 

I have the same issue when editing a multi camera file in NXT 5. It is perfectly in sync while editing. Exporting to video wave and the further in you go into the project the further out of sync the audio is. After several rounds of troubleshooting and several phone calls I was told that all video formats must be the same. There is a bug in the program and we will keep you posted. They never fixed this from back in January so now they are issuing a new program NXT 6 that they want you to buy. This isn't right. They never fixed the first program. How do I know this one is fixed?

 

A couple of things you said in your first post bare a little more detail...

 

What do you mean by 'multi camera file'? My thinking has been that you have multiple files.

'...in sync while editing'. I am guessing you mean while you are in VideoWave?

Another one I would like you to try is to pre-convert your source files. (use copies and work in a separate folder to keep your originals intact)

 

Download and use Any Video Converter: HERE

 

We have used this converter with great success to clean up any hidden corruption in a file. There are some that don't show in when the file is played.

 

Few more details about your PC specs and the particulars of your project. Things like the quality of the files, type (extension), total length of the project etc.

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Yes I am working in video wave doing a multi camera edit and the audio is in sync while in the multi camera process. I don't recall having the problem in earlier versions only when I try and use the multi camera feature.

I think I already tried any video converter but I will try again when time permits.

My video card is ASUS ROG STRIX Radeon RX 460 4GB OC Edition AMD Gaming Graphics Card (STRIX-RX460-O4G-GAMING)

mother board is GIGABYTE GA-H110M-S2H LGA1151 Intel H110 Micro ATX DDR4 Motherboard

I have 32 Gig of ram

128 Gig SSD drive and 1Tera bite of regular hard drive.

 

This was a roll your own project.

As for your broadcast TV we are seeing that more in sets with some form of advanced audio processing and when a surround sound receiver is fed from HDMI 1. Some times sound lags video and other time sound leads video. Many manufacturers are now adding audio delay as either a customer adjustment or as a factory adjustment. Before retiring I repaired consumer electronics and am a Certified Electronics Technician.

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