Io Device Errors

[Dolph47]

Using Roxio My DVD as part of my Roxio Creater NXT 4 package and every time I open the My DVD link, it gives me the "shut down" message, stating that the operation cannot be performed due to an IO device error. This has never happened before and I've tried several blank DVD's -- solutions?

[Dolph47]

Update -- tried a newer blank DVD, and now the error message reads "Incorrect Function."

[Jim_Hardin]

Shut down Anti Virus & Firewalls. Run the Roxio Setup Program and choose Repair when offered.

 

Turn on AV & Firewalls and reboot.

 

Give that a try and let us know