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Another No Signal Problem


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Windows 10 on Chillblast OC used for video editing and photoshop cc / lightroom cc. Approx 7TB space available


Software installed. Opens ok


VHS player and cables checked via separate monitor


Cables switched to Video Capture USB box, plugged into USB 2 (USB 3 also tried)


No signal


Ran win 10 update patch just in case, error message Roxio software not found


Unplug USB and get BSOD with error message Bad Pool Header


Stumped, help appreciated


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That is a Microsoft Windows 10 error and not a Roxio error message.


Yes obviously. I'm merely trying to explain what happens when, as I was asked to do, I plug the unit into a usb slot. The Roxio unit causes the crash, and so I included the information in case it was relevant.

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And yes, the software was installed WITHOUT the unit being connected. And uninstalled/ reinstalled.


The version installed was via a link provided by Roxio via the chat facility as I no longer use a DVD drive.


I would suggest you get chatting again and ask for a new download!

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