DickinSD Posted March 11, 2017 Report Share Posted March 11, 2017 Different member, same issue: Although I have previously been able to create DVDs from VHS tapes on this computer using the same media, today, for whatever reason, the program fails to recognize the presence of a blank disk in the drive. Specifics: computer: Toshiba Satellite; OS: windows 7 Pro 64-bit; software: Easy VHS to DVD3 (with any/all updates); media: Imation 4.7 GB 16x; drive: TSSTcorp CDDVDW SU-208GB SCSI CdROM Device. Cleaned drive. Successfully recorded data files (1 @ PDF, DOC, MP3, JPG). Downloaded and installed latest 64-bit driver from Roxio site. Still "Please insert ..." Thoughts? Additional data needed? Link to comment Share on other sites More sharing options...
ogdens Posted March 11, 2017 Report Share Posted March 11, 2017 Different member, same issue: Although I have previously been able to create DVDs from VHS tapes on this computer using the same media, today, for whatever reason, the program fails to recognize the presence of a blank disk in the drive. Specifics: computer: Toshiba Satellite; OS: windows 7 Pro 64-bit; software: Easy VHS to DVD3 (with any/all updates); media: Imation 4.7 GB 16x; drive: TSSTcorp CDDVDW SU-208GB SCSI CdROM Device. Cleaned drive. Successfully recorded data files (1 @ PDF, DOC, MP3, JPG). Downloaded and installed latest 64-bit driver from Roxio site. Still "Please insert ..." Thoughts? Additional data needed? Were exactly on Roxio site did you get the 64-bit driver (highlighted in RED). Link to comment Share on other sites More sharing options...
cdanteek Posted March 12, 2017 Report Share Posted March 12, 2017 Go here and follow the instructions, https://support.corel.com/hc/en-us/articles/216505527-PX-Engine-Description-and-Download Link to comment Share on other sites More sharing options...
DickinSD Posted March 12, 2017 Author Report Share Posted March 12, 2017 To ogdens: as I went looking for the link, I see it's for the 3 Plus version, explaining why it did nothing for me. Here it is, though, in case you can use it: https://support.corel.com/hc/en-us/articles/215877318-Driver-for-Easy-VHS-to-DVD-3-Plus-device To cdanteek: Thanks, will do and report. BTW, same result with DVD +R. Link to comment Share on other sites More sharing options...
DickinSD Posted March 12, 2017 Author Report Share Posted March 12, 2017 To:cdanteek: Alas -- no change. Installed the Sonic Px Engine, and restarted computer. Easy VHS to DVD 3 still not recognizing presence of a blank DVD in the drive. I saw another thread (attention: sknis and Jim_Hardin) about a good price ($19.95) to upgrade to the Plus version. I'd consider doing that if I could be confident it would see the disk! Link to comment Share on other sites More sharing options...
DickinSD Posted March 12, 2017 Author Report Share Posted March 12, 2017 Supplemental: On rare occasions (maybe every 10th time or so), the program "sees" the disk for a couple seconds after I close the drive drawer, but then reverts to "Please insert ...". Link to comment Share on other sites More sharing options...
cdanteek Posted March 12, 2017 Report Share Posted March 12, 2017 I see it's for the 3 Plus version, explaining why it did nothing for me. Installed the Sonic Px Engine, and restarted computer. Easy VHS to DVD 3 still not recognizing presence of a blank DVD in the drive. Your confusing folks with your posts! You have the older Easy VHS to DVD or Easy VHS to DVD 3 Plus, what is it? Follow this link to post # 6 follow it to the 'T', http://forums.support.roxio.com/topic/74799-no-drive-detected/?do=findComment&comment=374534 Link to comment Share on other sites More sharing options...
DickinSD Posted March 13, 2017 Author Report Share Posted March 13, 2017 OK -- sorry to be confusing anyone else -- I'm confused enough as it is. As to version, in the process of doing one of my several uninstall/reinstalls, I noted the disk itself says 3 Plus, even though the Plus doesn't show up in the splash screen. However, looking for it, I see it is present on the top of the window. I've also reached out to Roxio/Corel -- their support person thought there might be some sort of software conflict at work, and had me create a new user account with Admin privs, and run from there. Same outcome! When I referred to the "Sonic Px Engine," that's the one I downloaded from the (PX Engine Description and Download) site you identified in your 7:01 AM post yesterday -- it shows "Sonic" during the installation process. Link to comment Share on other sites More sharing options...
DickinSD Posted March 14, 2017 Author Report Share Posted March 14, 2017 Continuing: followed link in #7 above and followed instructions to the "'T'" (even the "/pxhelponvista" even though I've got Windows 7). As on several other occasions, there were a couple seconds after the disk spun up and back down where the program appeared to "see" the disk, but then the "Please insert..." instruction popped back up and remained. Link to comment Share on other sites More sharing options...
DickinSD Posted March 15, 2017 Author Report Share Posted March 15, 2017 By the way: inexplicably, subsequent to installing the Px engine you identified, the "Easy VHS to DVD has stopped working" error I had been getting on closing has disappeared! Link to comment Share on other sites More sharing options...
cdanteek Posted March 15, 2017 Report Share Posted March 15, 2017 By the way: inexplicably, subsequent to installing the Px engine you identified, the "Easy VHS to DVD has stopped working" error I had been getting on closing has disappeared! We had a user with this problem a few years back user 'Jolafson'. He bought a new drive and still had the same problem. He sent me his original drive and I installed it in my PC because I've never seen the 'No Disc' and his drive worked flawless in my system. A combination of hardware and or software! Post # 22 on, http://forums.support.roxio.com/topic/93046-win-7-mydvd-says-drive-is-empty/page-2?do=findComment&comment=479884 Link to comment Share on other sites More sharing options...
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