Got Some Sort Of Error (Split From A Topic I Hijacked)

[GrumpyAmerican]

Installation went fine. Got the GUI and hit the ICON "Capture Screen" it WORKED........Holy **$$#&^*& and all that. recorded a turtle race then quit. Then went to "Create DVD" ICON and got an ERROR straight out.

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The error is usually caused by corrupted Direct-X installation and can be fixed by reinstalling DirectX by visiting the Microsoft page below.
Installation went fine. Got the GUI and hit the ICON "Capture Screen" it WORKED........Holy **$$#&^*& and all that. recorded a turtle race then quit. Then went to "Create DVD" ICON and got an ERROR straight out.
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The error is usually caused by corrupted Direct-X installation and can be fixed by reinstalling DirectX by visiting the Microsoft page below.


Note: when installing DirectX, please temporarily disable your anti-virus or firewall program and re-enable them after the installation is complete.

Make sure to unzip the file and run setup to install Direct-X. Restart the compute.

Please do not hesitate to contact us with any further questions.
Corel Technical Support Services
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Apr 5, 15:23 EDT

the other Crashdumps are from the application

C:\Users\name\AppData\Local\CrashDumps\MyDVDApp
At 07:34 AM 4/5/2017 +0000, you wrote:

Apr 5, 15:21 EDT

I am wondering WHY to do not request any of the "Crashdumps DMP files.
My editor indicades this is the application creating ONE the dumps.
C:\Users\matt\AppData\Local\CrashDumps\MediaCapture15.

I have all the log files from c:\ProgramData
directory totaling about 6 megabits in size compressed.
Want them?

At 07:34 AM 4/5/2017 +0000, you wrote:

Apr 5, 11:42 EDT

when I started the new install everything was
normal until a break point that is a major POINT during the install
IS when it comes to the point to install wanting
me to CHOOSE a repair, custom or quit to install the Pro content which
is Paintshop Pro 8 & WINDVDPRO. i ALWAYS Choose
REPAIR. What other logical choice is there?
Well this time I choose CUSTOM . Installed them
individualy. Completed with no problems. Rebooted the computer.
I BACKED UP THE CreatorNXT5 directory with Roxio
"Burn Data Disk" with no problem. Then I went to "Record Your Screen".
got ERROR 5,6,7.8.9.10. File screenshots jpg's
named >>>

I am disgruntled to the breaking point. I do NOT
give up easily. Will you address the issue of the install issue listed above
regarding the option of Repair, Custom or Quit. Please?

At 07:34 AM 4/5/2017 +0000, you wrote:
Attachment(s)
a stack of screenshots were here.

Apr 5, 03:34 EDT
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Apr 4, 16:04 EDT

I have completed the requested items below>>
1) After downloading the Microsoft link to DirectX install
2) Unzipped it to a local c:\ directory
3) Used the setupX from that directory

How do you want me to install Roxio NXT 5 Pro?
I have made 2 cleanup "Restore Points" and
backup up and saved the computers registry AFTER
reinstalling of DirectX from request above.
Await reply / Instructions to proceed of install instructions.

At 12:58 PM 4/4/2017 +0000, you wrote:

Apr 4, 08:58 EDT

Thank you for contacting Corel Technical Support.

Try reinstalling DirectX by visiting the Microsoft page below.
Note: when installing DirectX, please temporarily disable your anti-virus or firewall program and re-enable them after the installation is complete.
Make sure to unzip the file and run setup to install Direct-X. Restart the computer.
Please do not hesitate to contact us with any further questions.

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Apr 3, 18:36 EDT

I am really really burned out on this NOT still
working. Outside of wiping a hard drive clean and
installing it again I am lost by the simple "as re-installing it again".
It is NOT working.
I know "Record Was working I tested it and it worked great".
The "Create DVD" always crashes. Never has
ran. I am thinking I need to create a project BEFORE I use it?
Sorry but all indications from Microsoft indicate
saying that I somehow erased a system file "3d3x9_33.dll" from
c:\Windows\System32 or
c:\Windows\SysWOW64

Questions I have :
1) How to you want me to "uninstall" from Windows- Uninstall
OR
USE the Install Roxio NXT Interface used to "Install Roxio"

2) Can I do "a simple Roxio NXT 5 (without the
"PRO" ) ? and just see if THAT works?

HELP. I DO NOT GIVE UP EASILY !

[Jim_Hardin]

That is an awful lot of typing and not a lot of content

 

No idea what version of Windows you are using?

 

You get 20 Installs before it will lock you out, hence the Repair option which does not count.

 

If something works then fails it would appear that something in your PC is breaking it... If you are running a Registry Cleaner, either have it ignore anything Roxio or just turn it off!

 

After that, do a Repair and reboot.

 

The Content is optional. It will add more Themes to MyDVD as well as some other partial packages of things you may not even want. If you have bought a Pro disc, that is what you have, no way to cut it back.

[Jim_Hardin]

Apparently you didn't read finishing reading the first line... It is installed and works except for MyDVD.

 

You have been posting to a lot of OLD topics with no recent activity.

[Aghanim]

That was indeed a long one but does not contain very useful information.

 

I got tired reading halfway. Anyway, if your serial is locked out, contact Roxio via email, they should be able to reset the key for you. You need to give specific details so people on this community can help you better not " Then went to "Create DVD" ICON and got an ERROR straight out.

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The error is usually caused by corrupted Direct-X installation and can be fixed by reinstalling DirectX by visiting the Microsoft page below." nor an email conversation without complete thought.