Dvd Template Controls

[KWag]

Hi Community,

 

Please help a novice with Roxio 4. I primarily use it to create memorial DVDs for birthdays, weddings, and home going celebrations. The problem I've encountered (which I'm sure is a user error) is when I select a theme,(most frequently, Satin), there is nothing displaying that tells the end user to press 'Play' or 'Enter' to start the presentation. So my end user receives the DVD pops it into a player, the opening menu displays and it is waiting for a command. They typically contact me saying 'It won't play, it just keeps rewinding the opening.'

 

I can't figure out how to add the command. I have to tell everyone to press play, enter, or select whatever their remote control has. How do I add those commands to the opening menu. Can someone educate me?

[bimicher]

You have to select the video that is displayed on the menu and hit Play on the remote. There are no commands to add. The DVD behaves just like a commercial DVD. I would think a user is smart enough to operate a remote.

[KWag]

Thank you myguggi for your response.

 

You are correct in that users are smart enough to operate a remote, however commercial DVDs i.e. movies, has conditioned user to look for a 'play' prompt. So without the 'play' prompt, users are expecting it to start on its own and are thinking something is wrong when it doesn't.

 

Since there isn't a way to add a 'play' prompt, is there a way to make it start automatically, or can you burn the production without a theme? I appreciate any suggestions this community may have.