QuickHead555 Posted May 24, 2017 Report Share Posted May 24, 2017 The installation was going fine, until it said 'Rolling Back Roxio Game Capture HD Pro' I looked on here, and saw a tip to try to download the Service Pack 2.0.exe one, but that still didn't work. Link to comment Share on other sites More sharing options...
QuickHead555 Posted June 3, 2017 Author Report Share Posted June 3, 2017 So you decided to give the RGC a try - a bit disappointing There are usually 2 areas where that shows up and we will need to see the Log Files. Follow this post to find and post them, HERE I have seemed to solve the problem by going through the Log Files. Thank you. Link to comment Share on other sites More sharing options...
grandpabruce Posted June 3, 2017 Report Share Posted June 3, 2017 And what did you find out? It might help others with the same problem. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted May 24, 2017 Report Share Posted May 24, 2017 So you decided to give the RGC a try - a bit disappointing There are usually 2 areas where that shows up and we will need to see the Log Files.Follow this post to find and post them, HERE Link to comment Share on other sites More sharing options...
QuickHead555 Posted June 9, 2017 Author Report Share Posted June 9, 2017 And what did you find out? It might help others with the same problem. Essentially, there was multiple Windows Installer programs open, and it stopped this installer from working. So I had to go to the Task Manager, and open up processes, and close all installers that were running in the background. Link to comment Share on other sites More sharing options...
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QuickHead555
The installation was going fine, until it said 'Rolling Back Roxio Game Capture HD Pro'
I looked on here, and saw a tip to try to download the Service Pack 2.0.exe one, but that still didn't work.
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