Videowave Keeps Crashing

[Doc0608]

I am using Windows 10 Pro 64-bit with NXT Pro 5. When trying to use Videowave, it keeps crashing. The simpliest thing I try to do is save the Production after dragging a video in to the layout section. As soon as I click "Save As" the program crashes twice and then quits. I have tried repairing twice (with the antivirus turned off) and have completely unistalled and reinstalled NXT 5 Pro, with no change in this behavior. I have copied the most recent error log below.

 

 

 

Videowave Crash

Log Name: Application
Source: Windows Error Reporting
Date: 9/5/2017 3:05:47 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Desktop-PC
Description:
Fault bucket 109077774497, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: VideoWave15.exe
P2: 8.0.0.47
P3: 57c1a201
P4: KERNELBASE.dll
P5: 10.0.15063.502
P6: c3955624
P7: c000041d
P8: 000eb802
P9:
P10:

 

 

Thank you for any advice

 

[REDWAGON]

Just curious, but what method and what program did you use to uninstall NXT Pro 5 ??

The only uninstall program I have used that will completely eliminate the program and

any and all bits left over is "Revo-uninstaller" (free trial period if you would want to try it

to see if it cures the problem.

[sknis]

Also look at this Windows error.and repair. or other " KERNELBASE.dll" repairs via Google.