Marko2 Posted September 10, 2017 Report Share Posted September 10, 2017 Roxio Creator NXT Pro 5 pgm -Photosuite crashes when I click open file or when I click save file. I updated with patch #1 build #180B46I and it still crashes. Link to comment Share on other sites More sharing options...
bimicher Posted September 10, 2017 Report Share Posted September 10, 2017 You will have to supply a lot more information. Open what file? Save what file? Exactly what are you doing or trying to do? Link to comment Share on other sites More sharing options...
Marko2 Posted September 11, 2017 Author Report Share Posted September 11, 2017 I'm just clicking on the file open and it crashes. "Photosuite has stopped working" So, I tried by dragging a jpg into the thumbnail section and it populated and I could make adjustments then when I click save it crashes. Brand new product install on Windows 10 Link to comment Share on other sites More sharing options...
Jim_Hardin Posted September 12, 2017 Report Share Posted September 12, 2017 Sometimes it jsut gets fussy... Turn off you anti virus then try running the Install of NXT 5 again only choose Repair when it is offered. Note that there is a 10 Install limit for NXT 5 but Repair does not count against it Link to comment Share on other sites More sharing options...
Marko2 Posted September 15, 2017 Author Report Share Posted September 15, 2017 I did a repair and rebooted. Still not working. There's a bug in there but I'm the only one?? Package came with Paintshop Pro so I'm going to have to use that. Bummer for what I paid. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted September 15, 2017 Report Share Posted September 15, 2017 No flaw. PSP is a far better program But like all software, some will have something you like that is not in the other Check back, I am sure someone will have other ideas about this. Link to comment Share on other sites More sharing options...
sknis Posted September 15, 2017 Report Share Posted September 15, 2017 Bad install with antivirus on and/or registry cleaner --- the old basic install issues. Link to comment Share on other sites More sharing options...
bkwolfer Posted December 22, 2017 Report Share Posted December 22, 2017 mine started crashing, same thing, open a jpg and crash. It has been working solid for over a year, bought it last year. All current updates. Has been working with no problems until today. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted December 22, 2017 Report Share Posted December 22, 2017 What OS? Could be other updates, like the OS or even some other software or hardware update. And then sometimes, things just get corrupted Follow the Repair Process as I indicated in post 4. DON'T uninstall/reinstall yet! You only get 10 installs, so we prefer Repair which does not count as an install. Link to comment Share on other sites More sharing options...
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Marko2
Roxio Creator NXT Pro 5 pgm -Photosuite crashes when I click open file or when I click save file.
I updated with patch #1 build #180B46I and it still crashes.
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