Screen Recorder error

[MysterC]

 Hey y'all,

I just installed NXT 6 and was going to try out the screen recorder and it won't start, as it counts down to record it gives an error:

Prepare Record Failed!!! #0 

any ideas?

I am running it as administrator windows 10 Pro 64 bit Latest updates

EVGA Z270 Classified K ; i7 7700k ; 16gig Corsair Vengeance DDR4 3200 ; EVGA 1080GTX SC ACX ; Creative Zx ; Hauppauge WinTV HVR 2250 ; 9 everyday SATA HDD's ; EVGA Supernova 1200 P2 ; 2 ASUS 1080p monitors ; Windows 10 pro ; CoolerMaster Liquid CPU coler

Edited November 20, 2017 by MysterC

[sknis]

10 hours ago, MysterC said:

 Hey y'all,

I just installed NXT 6 and was going to try out the screen recorder and it won't start, as it counts down to record it gives an error:

Prepare Record Failed!!! #0 

any ideas?

I am running it as administrator windows 10 Pro 64 bit Latest updates

EVGA Z270 Classified K ; i7 7700k ; 16gig Corsair Vengeance DDR4 3200 ; EVGA 1080GTX SC ACX ; Creative Zx ; Hauppauge WinTV HVR 2250 ; 9 everyday SATA HDD's ; EVGA Supernova 1200 P2 ; 2 ASUS 1080p monitors ; Windows 10 pro ; CoolerMaster Liquid CPU coler

There have been several issues with this part of the program.  On the Corel site, a similar problem was solved when the user changed from 5.1 AUDIO to 2. stereo.  To test yours, turn off the audio capture to see if the error message goes away.  There are other posts that you can search for using any search engines.

Did you try to do a repair on NXT6 with your antivirus OFF?   Remember that repair is not counted as an install.  The number of Installs are limited to prevent copying and selling copies of the program.

By the way, if you run a Windows dxdiag.exe on your computer, it will tell use more about your computer than what you post.  There is NO personal information except what you named your computer.  Just post it as an attachment  See below.

Edited November 20, 2017 by sknis

[MysterC]

Turning the system audio input to Stereo from 5.1 solved the problem.

 thanks Sknis

[sknis]

For the benefit for others, would you please detail the steps you used to change the system audio input to stereo.  I only have stereo so I can't detail the steps.

This is for W7 but I image that it is the same for later versions.

 

[philb_50]

Hi folks, I'm very new here and not sure if I can create a new "problem" here or if this thread is problem specific.  When I start NXTPro 6 Screen Recording, the program does a "performance check" which it fails (no error, just closes)  and Screen Recording app does not even start.  I'm running Windows 10 Pro 64bit.  I had a support ticket earlier this year with Corel/Roxio support which wasn't able to resolve the problem either.  A couple of years back with NXT4 Screen Recording would not start also.  Eventually I resolved that issue by doing a total/clean install of Win 10, NXT4 and all of my programs and data.  I don't want to have to do it again.  Any help here would be very much appreciated.