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.MOV not processed in MYDVD and crashes Convert


Rndrobin
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MyDVD starting to process .MOV file, issues msg to install Quicktime which is already present on my Windows 10 system. Trying to bypass the problem by using CONVERT - crashes with msg that CONVERT stopped working.  Sent file to tech support who acknowledges problem and says convert with third party software but won't say what(?) they used.  Any suggestions that are safe.

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Have you tried playing the video with any other player programs to see if the video and audio both play ?(windows media player etc. )

I have tried to duplicate your problem with a MOV file I have and I converted it to an MP4 and inserted it into NXT 6 Pro MyDVD and

it worked OK. So not sure about your audio not playing ???

BTW, I also used the original MOV videos in another MYDVD (Create DVD) and they also played both audio and video just fine.

Edited by REDWAGON
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I just tried Windows Media Player, Movie Maker, etc. and only VLC plays both audio and video; the others are video only.  Not sure its pertinent, but this is a Windows 10 system.  Have you another suggested converter for me to try?

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OK what OS are you running ?

OOPS, my bad ! You ARE running W10. So am I. I am running W10 Pro but that shouldn't

make any difference.

You could try AVC (Any video Converter.com) to see if it helps. But if VLC didn't help your MyDVD program I don't

think any others would help either. The fact that I can do a DVD with NXT6 "Create DVD" with either MOV OR Mp4

leads me to think you have not correctly used the My DVD program correctly. And That could be many different

things.

 

Edited by REDWAGON
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