.MOV not processed in MYDVD and crashes Convert

[Rndrobin]

MyDVD starting to process .MOV file, issues msg to install Quicktime which is already present on my Windows 10 system. Trying to bypass the problem by using CONVERT - crashes with msg that CONVERT stopped working.  Sent file to tech support who acknowledges problem and says convert with third party software but won't say what(?) they used.  Any suggestions that are safe.

[REDWAGON]

Download the free program "VLC Media Player" and it will open all most any video and/or convert it to what you want.

[Rndrobin]

Thanks, Redwagon - VLC did the job for now

[Rndrobin]

Redwagon - I successfully (?) converted the .MOV file to MP4 with VLC and both Audio and Video are present when played with VLC.  When loaded into NXT 6 MyDVD, I get video only.  What am I doing wrong?

[REDWAGON]

Have you tried playing the video with any other player programs to see if the video and audio both play ?(windows media player etc. )

I have tried to duplicate your problem with a MOV file I have and I converted it to an MP4 and inserted it into NXT 6 Pro MyDVD and

it worked OK. So not sure about your audio not playing ???

BTW, I also used the original MOV videos in another MYDVD (Create DVD) and they also played both audio and video just fine.

[Rndrobin]

I just tried Windows Media Player, Movie Maker, etc. and only VLC plays both audio and video; the others are video only.  Not sure its pertinent, but this is a Windows 10 system.  Have you another suggested converter for me to try?

[REDWAGON]

OK what OS are you running ?

OOPS, my bad ! You ARE running W10. So am I. I am running W10 Pro but that shouldn't

make any difference.

You could try AVC (Any video Converter.com) to see if it helps. But if VLC didn't help your MyDVD program I don't

think any others would help either. The fact that I can do a DVD with NXT6 "Create DVD" with either MOV OR Mp4

leads me to think you have not correctly used the My DVD program correctly. And That could be many different

things.

 

[Rndrobin]

The "any video converter" seems to have been the answer.  Thanks!

[REDWAGON]

Your welcome. Glad it worked for you