PreachinPoet

[Boopers0925]

This ticket request is a follow-up to closed ticket no. (4649275) regarding my installed Roxio Creator NXT 6 (Key Removed)...Thank you Ton for resetting the counter for the product... Could not reinstalled from the disc I have but was able to from the website... But yet I still HAVE THE SAME PROBLEM when clicking the add audio tracks the media selector window comes up and sticks in a not responding mode...PLEASE SEE ATTACHMENTS...Roxio Media Creator products have always been the foremost reason for using the NXT software...Creating music as I see fit.. It is real frustrating that I am unable to use this feature on the NXT 6 series...PLEASE HELP...I ALSO LOST TRACK OF YOU WITH THE PREVIOUS TICKET IN MY EMAIL STREAM...THANX IN ADVANCE...

GERALD ECHOLS

 

ANY IDEAS???

[sknis]

Please remember that this is a public users forum and not tech support.  Please do not post ticket numbers (we can't look them up) and never post product keys because others may use the keys to activate pirated software.

Just to make sure, were you disconnected from the internet and have your antivirus turned off during the install?  Why did install from the disc not work error messages.  Did you try copying the disc to your computer and install from there?