Jump to content
  • 0



Have had lots of troubles, Have used this program flawlessly for many years.

Using Windows 7 and nothing but trouble, Can not download photoshows to computer.

Save as, then download, does not matter, it will not save and open.

Note: it is set to allow downloads to viewers.

any help appreciated.

Link to comment
Share on other sites

1 answer to this question

Recommended Posts

  • 0

Having the same problem - here was the response I received:


Using Photoshow release 6 - I am only seeing eight of the thirty two photo shows I have posted !

Corel Customer Support via zendesk.com 

Thu, Jun 14, 10:34 PM (12 hours ago)
to Lawrence
##- Please type your reply above this line -##


Your request (4838206) has been updated. To add additional comments, reply to this email.

Ralp V. Pu

Ralp V. Puno (Corel)

Jun 15, 01:31 EDT

Hello Lawrence,

Thank you for contacting Corel Technical Support.

Upon further research on your case, it seems that this is a known issue with the program. This issue needs to be escalated to the engineering team for investigation. What I can do for you is to transfer your case to them so they will be notified that more customers are having the same issue.

Though they might not be able to contact you when an update or patch will be released, rest assured that they are checking on it and will update the Roxio page.

I hope you understand.

I'll take note of the things that we have tried and include it in the report that will be sent to them.


Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...