CONVERT .MOV FILE - ROXIO CREATER 2012 PRO

[Sylv]

Can anyone help please.  I have about 180 small video clips from a Canon HD camera .MOV and just realised the clips are not compatible with Videowave as the sound speeds up and I only get half the sound in the clips.  However, I have tried to convert all the .MOV files to MPEG 2HD in AVC but I cannot see this file ending in the AVC after downloading it onto my Windows 10 64bit.  I have tried using DivX Plus Converter to try and get them converted to MKV but I get an error code 140?  I am now stuck, would appreciate anyone's help on how I can get this files converted without losing any quality of course and getting them into Videowave.  Thanks.  Sylvia

[theoldarchiver]

Did you try the CameraWindow software from Canon to pre-process the clips, and export to a format that your other software will accept?

[Sylv]

Hi there. I don’t actually have the SD Card or the camera. I only have the video clips. Thanks. 

[Jim_Hardin]

First, you MOV should be compatible, but if it isn't, as you have indicated, you need to try something that is.

VLC media player has a converter built in. It is easy to use:

 

Actually you do not have to have the file showing, just activate the converter and add the file there.

It is free so search it, download it and give it a try

[Sylv]

Dear All.  Thank you so much for all your great advice.  I managed to convert all the files to mkv with DixX plus converter and everything was working fabulous, however, now I find that I cannot put any transitions in, the whole window is empty.  Just wondering whether it would be a good idea to remove Roxio and then re-enter it.  Any ideas would be very helpful.  Thanks so much.  Sylvia

[Jim_Hardin]

A screen cap of your project in VideoWave would really help at this point. General question, what happens when you try to add a transition? Just a blank window comes up? None of the circles with '?' marks?

You should be able to insert your Roxio disc and select Repair when it is offered. No need to remove it first.

Glad to hear your conversion worked out!

[Sylv]

Hi there. So i figured out that when I updated my iTunes to the latest version this is when I lost my transitions. So I uninstalled iTunes and Roxio, then installed Roxio again and everything is up and running nicely again. However, now I’m wondering whether I can download the older version of iTunes now and hoping it won’t disturb Roxio again. Thank you for your help. Sylvia

[Jim_Hardin]

Itunes really shouldn’t have any effect on Roxio... Don’t recall anyone having a conflict issue between the two.

If it does, and let us know, just install iTunes first the Roxio. Last install wins