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Video capture button not live



I am transferring analogue video to my computer via a Sony digital camera.  The camera is linked to the VHS video player and then outputs through the camera via a firewire to my computer.  All the footage shows on the camera screen and also on the blue screen on the media import of NXT 4.   My Sony device is shown at the top of the screen and the status says 'ready to capture.'  However, the 'capture entire tape' and 'capture now' buttons are not live and do not work even when the footage is coming through with video and sound.  I have used this feature in the past with no problems and cannot understand why it no longer works. I have already tried doing a 'repair' on the program.   Any ideas would be appreciated.  Thank you.

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