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Video Capture/Saving



I recently purchased the product Easy VHS to DVD 3 Plus on amazon.  I received the product in the mail.  Everything was there.  I installed it on my Windows 10 OS with no issues.  I went out and got the updates and installed them.  I have everything plugged in and operating as I think it should but it appears the software won't save the video.  I select the Record, Edit, Save option.  I give my video a name.  I press play on the VCR and the video appears.  I then press record on the software and it starts and says it is recording and the dial is spinning and counting.  Everything appears to be functioning properly.  When I press stop, the software says it is finishing (for a few seconds) but then nothing happens.  The video is not listed as a video clip (as shown in the demo's) and it is not saved in the designated file.  I also do not see a "ready to export" option.  Nothing.  Please help.

Thank you.

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Have you searched your computer for the file and just not relied on where you tried to save it?  

Have you looked through this (link) for some help?

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