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derrmorg

NXT 6 not loading.

Question

my nxt 6 stopped opening. I have installed the patch but that does not help. Any suggestions?

Thanks to those that have responded.

I have done multiple repairs, complete deletes and reinstalls. All ancillary softwares work - Roxio Burn,  Multicam, After Shot etc. but NXT 6 will not open - hangs, then nothing. I am not sure what to do next. Quite frustrating I must add. 

Edited by derrmorg

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If you have the original program disk OR if you saved the original download, reinstall it but do a "repair" rather than a complete new installation.

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There are two service packs available for Creator NXT 6.  The largest one, SP1, installs LabelCreator.  The smaller one, SP2, makes between 80 and 90 small changes to the program files.

However, if your Creator has stopped opening then something has broken and a bunch of little tweaks aren't going to fix it.  This is why you need to do a Repair Reinstall, as Redwagon says.   (This will also remove the Service Packs).

After you've done the repair and got Creator going again, then you should apply the Service Packs again.

 

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