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Unsuccessful video file conversion


dinglemom
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I watched a couple tutorials, I can't see anything I'm doing wrong.  But I am trying to convert a .mov file to an MPG-4 file.  The video is selected in the window, I hit the convert button use the mpeg-4 player preset.  It looks like everything is running nicely then the file size says zero bytes, and won't open.  This seems to be the same with any of the presets I choose.

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