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VideoGuy22

New Win 10 - don't see my photoshows online

Question

Hi all - Glad to have your support here. I have had Roxio Photoshow for years and have enjoyed using it. When I got the auto renewal notice recently for my premium version I realized I hadn't used it in a long time, and never on my new Win 10 machine, so I went to the website and after messing with a new password etc, I got in but nowhere could I find a link to go to my saved Photoshows. When I click on the link at the support page for Windows to re-download the software, a new tab opens, but it goes crazy with the processing circle on the tab going forward, then backwards and the page never loads, but keeps trying. I could use some help here. I've contacted support and someone was to get back to me, but so far silence. Any wizard have the answer? Thank you so much. Peter

Edited by VideoGuy22
Wanted to add that I have the Premium version

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