Digimobile Posted July 9, 2019 Report Share Posted July 9, 2019 How to remove roxio burn disc viewer from windows 7 It's taking the DVD/CD by default. Thanks Link to comment Share on other sites More sharing options...
0 cdanteek Posted July 9, 2019 Report Share Posted July 9, 2019 What is the name/version of your Roxio software? Link to comment Share on other sites More sharing options...
0 Digimobile Posted July 10, 2019 Author Report Share Posted July 10, 2019 Forgot about the most important info.. Newbie..lol. It's Roxio Creator Starter ( Version12.1.0.311 / Build 101842a) that came on a Dell Machine and it's not available any more on Dell site and customer do not have any CD. Link to comment Share on other sites More sharing options...
0 cdanteek Posted July 10, 2019 Report Share Posted July 10, 2019 When you open the main program interface do you have File,Tools, Help at the top? Under Tools do you have Configure Roxio Burn Desktop App, click on it. Link to comment Share on other sites More sharing options...
0 bimicher Posted July 10, 2019 Report Share Posted July 10, 2019 Does the customer ever use the Roxio Creator Starter? Have you tried to disable or uninstall the Burn viewer program? The Starter program is very old and basically useless since it has many features missing or crippled. Perhaps the customer should just uninstall the whole program and get a "proper" version. As far as I know that Starter program was unique to Dell and only came with the Dell computer and was never available as a download. Link to comment Share on other sites More sharing options...
0 Digimobile Posted July 19, 2019 Author Report Share Posted July 19, 2019 Found that with the latest updates from W7, the CD/DVD drive become not compatible. We end replacing the drive and everything started to work. Thanks. Admin, Please Close the topic. Link to comment Share on other sites More sharing options...
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Digimobile
How to remove roxio burn disc viewer from windows 7
It's taking the DVD/CD by default.
Thanks
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