Digimobile 0 Report post Posted July 9, 2019 How to remove roxio burn disc viewer from windows 7 It's taking the DVD/CD by default. Thanks Share this post Link to post Share on other sites
0 cdanteek 225 Report post Posted July 9, 2019 What is the name/version of your Roxio software? Share this post Link to post Share on other sites
0 Digimobile 0 Report post Posted July 10, 2019 Forgot about the most important info.. Newbie..lol. It's Roxio Creator Starter ( Version12.1.0.311 / Build 101842a) that came on a Dell Machine and it's not available any more on Dell site and customer do not have any CD. Share this post Link to post Share on other sites
0 cdanteek 225 Report post Posted July 10, 2019 When you open the main program interface do you have File,Tools, Help at the top? Under Tools do you have Configure Roxio Burn Desktop App, click on it. Share this post Link to post Share on other sites
0 bimicher 132 Report post Posted July 10, 2019 Does the customer ever use the Roxio Creator Starter? Have you tried to disable or uninstall the Burn viewer program? The Starter program is very old and basically useless since it has many features missing or crippled. Perhaps the customer should just uninstall the whole program and get a "proper" version. As far as I know that Starter program was unique to Dell and only came with the Dell computer and was never available as a download. Share this post Link to post Share on other sites
0 Digimobile 0 Report post Posted July 19, 2019 Found that with the latest updates from W7, the CD/DVD drive become not compatible. We end replacing the drive and everything started to work. Thanks. Admin, Please Close the topic. Share this post Link to post Share on other sites
How to remove roxio burn disc viewer from windows 7
It's taking the DVD/CD by default.
Thanks
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