Jump to content

Recommended Posts

What is the name/version of your Roxio software?

 

Share this post


Link to post
Share on other sites

Forgot about the most important info.. Newbie..lol.

It's Roxio Creator Starter ( Version12.1.0.311 / Build 101842a) that came on a Dell Machine and it's not available any more on Dell site and

customer do not have any CD.   

 

 

Share this post


Link to post
Share on other sites

When you open the main program interface do you have File,Tools, Help at the top?

Under Tools do you have Configure Roxio Burn Desktop App, click on it.

 

Share this post


Link to post
Share on other sites

Does the customer ever use the Roxio Creator Starter? Have you tried to disable or uninstall the Burn viewer program?

The Starter program is very old and basically useless since it has many features missing or crippled. Perhaps the customer should just uninstall the whole program and get a "proper" version.

As far as I know that Starter program was unique to Dell and only came with the Dell computer and was never available as a download.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×