Video Wave crashes constantly >> Change / save / crash / relaunch

[ADM54]

I was having issues with my old video wave on NXT 2, so upgraded to NXT 7 Pro.    Unfortunately, I'm having even more problems with the software. 

When creating a production I am lucky to get more than one change made before it goes not-responding and I'm forced to close the app and relaunch.  In order to make any progress, I must save after each change that is made (new panel, new picture or video added, transition, volume envelope changes... anything) which is extremely time consuming if I have a large production.   My current production includes 3 video segments (about 3 minutes total) and 200 photos.  No transitions at this time.   

I had problems with this installation from the beginning and I worked with tech support for days and must have uninstalled / reinstalled at least 10-15 times.  I thought it had improved, but no.   

Anyone else having this issue?  Any suggestions?

 

Thanks. 

[REDWAGON]

When you start a new production in Videowave and do quite a bit of work on it you should save it before it gets too large

as a dmsm file to a folder of your choice that contains ALL of the photos, music, videos etc. all in the same folder.

If it stops for some reason and you want to continue working on it later, go to the folder where you save the original

and right click on it and open with videowave as your option. I when I do this I usually look for the "DAT" file associated

with my particular production (which will have been saved in that same folder) and delete it. Now when you open

up the last saved production it will automatically re-establish a new DAT file. that original production you save will

never go away (unless you deliberitly delete it) and should be used where you last saved it.

[McSynth]

I have the same experience upgrading from NXT2 to NXT7.  NXT2 was constantly crashing and I had to save every time I made a change.  I thought that an upgrade would take advantage of Windows 10, more RAM (I have 32GB), and be less prone to crashes.  Unfortunately I was wrong.  Task Manager was monitoring it as using 97% CPU resources. so I couldn't do anything worthwhile.

I finally used the compatibility setting to have it run as Windows 8, and so far so good. Task Manager shows it as you would expect a normal program to run.  Best of all, I can actually do real work with it.  Maybe if I had tried that with NXT2 I wouldn't have need to upgrade in the first place.

[nicksim]

On 4/15/2020 at 3:35 PM, McSynth said:

I have the same experience upgrading from NXT2 to NXT7.  NXT2 was constantly crashing and I had to save every time I made a change.  I thought that an upgrade would take advantage of Windows 10, more RAM (I have 32GB), and be less prone to crashes.  Unfortunately I was wrong.  Task Manager was monitoring it as using 97% CPU resources. so I couldn't do anything worthwhile.

I finally used the compatibility setting to have it run as Windows 8, and so far so good. Task Manager shows it as you would expect a normal program to run.  Best of all, I can actually do real work with it.  Maybe if I had tried that with NXT2 I wouldn't have need to upgrade in the first place.

HOw did you set it to run as Windows 8. i'll give that a try.

[Brendon]

 

4 hours ago, nicksim said:

HOw did you set it to run as Windows 8. i'll give that a try.

Go to the NXT 7 icon.   Right-click on it, and select "Properties".    Then select the "Compatibility" tab, and check the box for Windows 8.

 

[nicksim]

Thanks for that. i cannot tell if it worked because right now VideoWave won't launch at all. i usually have my laptop connected to a docking station which has a second monitor. I'm on the road now and using the laptop (surface pro 4) solo and VW launches the splash screen and then nothing appears. the "Frequent Tasks" window remains running but no VW. other units will launch, like FastFlick, but not videowave. when i get back to the dock i'll see if VW launchs again.

I have to say that over the years I've seen a consistent increase in 'issues' like this. Frequent crashes (like i cannot import a png image without a crash) and SLOW behavior (intel i5 processor). But i fear a monster like Adobe Premiere.  i'm used to this interface.  (Time to grow up? LOL)