I have just installed Roxio Creator NXT and loaded in a 4K video captured from a SONY AXP33 camcorder. No sound is played just a loud noise trying to play the video. The video is an MP4 file as per the sample attached below. Apologies as this may be too big of a file.
Any ideas about this problem? The video plays well within Windows Media Player and other applications.
Thank you for any help you can provide. If this issue cannot be resolved, I have no need for this software.
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tonyio
I have just installed Roxio Creator NXT and loaded in a 4K video captured from a SONY AXP33 camcorder. No sound is played just a loud noise trying to play the video. The video is an MP4 file as per the sample attached below. Apologies as this may be too big of a file.
Any ideas about this problem? The video plays well within Windows Media Player and other applications.
Thank you for any help you can provide. If this issue cannot be resolved, I have no need for this software.
Regards,
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