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Peter Evans

Toast 18 and Catalina

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I have toast 18 and have found that I am unable to load MKV files into it. It will not accept them.

If I convert them to MPG files I can then load them.

Why the problem ? Presumably it has something to do with Catalina.

I can add them as Data but if I try to add them as video I get an unsupported format message.

 

 

Edited by Peter Evans
Add note about Data and Video

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+1, following.

I'm a new paying customer and frustrated by my experience so far with Toast 18 Pro. I'm also on Catalina. Toast is very particular about file format, often reporting "unsupported" format, or spending hours transcoding files that are already in a proper burnable format only to have audio issues. I've found a sweet spot of transcoding first with Handbrake into H.264 with only an AAC transcode track, then importing into Toast which again transcodes and burns. Any other combination is failing.

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