I need to vent some frustrations about this software before I officially take a loss on the purchase of this version of EMC 8.5, and reinstall my older version, EMC 7.0.
I purchased the retail version of this so-called 'up-grade' because I was told in the ad that it had new and better features... I was lied to and this version is not an upgrade, it's a downgrade and I am shocked that Roxio/Sonic can get away with lying to people and basically scamming people out of their hard earned money. If you look at the ad when deciding whether to purchase this "upgrade" or not by comparing version 7 to 8, it specifically states several things that are just not true at all. How can Roxio get away with this?
The ad says this:
"Edit video like a pro with Timeline, which supports multiple tracks, in-place editing and alignment control" "14 tracks" (where are these 14 tracks?)
False: According to what I've read on these forums this is just not the case and we should just accept this fact. Well, not when it clearly states it in the ad and I bought the upgrade because of this statement.
"Exercise full creative control over DVD menu options including buttons, menus, backgrounds, audio and text"
False: This is just not the case... How on earth can I exercise 'full creative control' if I can't even find the basic functions of the last version, 7.0?
The only creative control I have is the ad at the bottom that takes you to a link to 'buy more DVD menu templates' ... sorry but that just makes me want to boil! If I here the word 'upgrade' or 'purchase' again I'm going to scream!
"Personalize every photo and video project with premium content and projects 340+ Special effects and transition 80+ Photo content projects 25 Pre-designed labels 20+ Premium menu styles"
False: There are less than the previous version and they are worse, not better!
I'm just so sick of getting the shaft when it comes to software these days... I'm so ready to give up on all newly developed software because this same issue came up with an upgrade I purchased with another program and I've just about decided to call it quits and keep all the old programs I have and never upgrade anything again. My confidence in developers has been shot and I don't know what happened to the industry but it's going downhill fast and assume they will be out of a job if they keep it up because people just won't buy it anymore. I mean, why buy something that's useless... and why buy from a company that you've already had nothing but trouble and grief with? I mean, come on... you can't get away with it forever without going bankrupt.
And whatever happened to getting a book or a manual with software? These days you have to find your own way around and search and hunt for the answer yourself ... which takes forever and is like trying to find a needle in a haystack.
Why develop software and not want people to enjoy and like it? If they like it won't they buy it again or recommend it to others? Not because they have tobuy more here and upgrade there, etc. just to get a good, fully functional, and complete product. Trying to figure out how to operate programs has gotten harder instead of easier... it's like being thrown in the deep end of the pool without a life preserver and being told to sink or swim (and paying someone to throw you in!).
And to make things worse, I had several things bookmarked on this forum for reference and to help me later on and they are all gone now including all the threads I had subscribed to or started ...and now I'm back at square one again with no help and even noticed that you have to purchase certain subscriptions to this forum... URGH!!! Why? Why? Why?
Okay, I'm done venting and I'm sorry for all the negative comments but I just had to get this off my chest... hopefully others will not buy it if they read the truth like this and several other posts about this so-called upgrade.
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ethood
I need to vent some frustrations about this software before I officially take a loss on the purchase of this version of EMC 8.5, and reinstall my older version, EMC 7.0.
I purchased the retail version of this so-called 'up-grade' because I was told in the ad that it had new and better features... I was lied to and this version is not an upgrade, it's a downgrade and I am shocked that Roxio/Sonic can get away with lying to people and basically scamming people out of their hard earned money. If you look at the ad when deciding whether to purchase this "upgrade" or not by comparing version 7 to 8, it specifically states several things that are just not true at all. How can Roxio get away with this?
The ad says this:
"Edit video like a pro with Timeline, which supports multiple tracks, in-place editing and alignment control" "14 tracks" (where are these 14 tracks?)
False: According to what I've read on these forums this is just not the case and we should just accept this fact. Well, not when it clearly states it in the ad and I bought the upgrade because of this statement.
"Exercise full creative control over DVD menu options including buttons, menus, backgrounds, audio and text"
False: This is just not the case... How on earth can I exercise 'full creative control' if I can't even find the basic functions of the last version, 7.0?
The only creative control I have is the ad at the bottom that takes you to a link to 'buy more DVD menu templates' ... sorry but that just makes me want to boil! If I here the word 'upgrade' or 'purchase' again I'm going to scream!
"Personalize every photo and video project with premium content and projects 340+ Special effects and transition 80+ Photo content projects 25 Pre-designed labels 20+ Premium menu styles"
False: There are less than the previous version and they are worse, not better!
I'm just so sick of getting the shaft when it comes to software these days... I'm so ready to give up on all newly developed software because this same issue came up with an upgrade I purchased with another program and I've just about decided to call it quits and keep all the old programs I have and never upgrade anything again. My confidence in developers has been shot and I don't know what happened to the industry but it's going downhill fast and assume they will be out of a job if they keep it up because people just won't buy it anymore. I mean, why buy something that's useless... and why buy from a company that you've already had nothing but trouble and grief with? I mean, come on... you can't get away with it forever without going bankrupt.
And whatever happened to getting a book or a manual with software? These days you have to find your own way around and search and hunt for the answer yourself ... which takes forever and is like trying to find a needle in a haystack.
Why develop software and not want people to enjoy and like it? If they like it won't they buy it again or recommend it to others? Not because they have to buy more here and upgrade there, etc. just to get a good, fully functional, and complete product. Trying to figure out how to operate programs has gotten harder instead of easier... it's like being thrown in the deep end of the pool without a life preserver and being told to sink or swim (and paying someone to throw you in!).
And to make things worse, I had several things bookmarked on this forum for reference and to help me later on and they are all gone now including all the threads I had subscribed to or started ...and now I'm back at square one again with no help and even noticed that you have to purchase certain subscriptions to this forum... URGH!!! Why? Why? Why?
Okay, I'm done venting and I'm sorry for all the negative comments but I just had to get this off my chest... hopefully others will not buy it if they read the truth like this and several other posts about this so-called upgrade.
I'm off to uninstall now.
Very dissappointed in all software developers,
Stacey
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