zooey91 Posted December 29, 2019 Report Share Posted December 29, 2019 I upgraded to Mojave and Live Screen Capture no longer captures native audio (it does capture audio from the mic if the "microphone input" box is checked, which I rarely want). I upgraded to Toast 18 thinking that would fix the problem, but it didn't. I've spent 4 days and several hours with Roxio "support" to absolutely no avail. I've done a clean install. I've made sure that I've given Live Screen Capture access using system preferences, I've made sure that my audio isn't muted (uh . . . duh), I've checked my audio input and output in system preferences. Nothing. I just noticed that Live Screen Capture is still version 1.1, released in 2014. So Roxio, are you not supporting this software anymore but still falsely marketing it as part of the Toast upgrade? That's the only reason I paid to upgrade. Anyway, sorry for ranting, but you should have seen the first version of this message :-). Any solutions would be greatly appreciated. Jim Quote Link to comment Share on other sites More sharing options...
John Feinberg,Montclair NJ Posted September 14, 2020 Report Share Posted September 14, 2020 I am having the same problem. I bought Toast 18 hoping to be able to record on-screen video with system audio. On-screen video recording works, but I do not have the option to record on-screen audio. Quote Link to comment Share on other sites More sharing options...
zooey91 Posted September 22, 2020 Author Report Share Posted September 22, 2020 Hours and hours of frustration on the phone with Roxio led me nowhere. They claimed to be completely unaware of the issue, but when I dug around the internet I found it was a known issue that began with Mojave. I did solve the problem, but am not exactly sure how My research came across some references to "soundflower," which I had on my older Mac, so I got the feeling that was part of the puzzle. I found a place to download and install it for free (someone named Matt Ingalls took it over so google him and soundflower and you should find the link, as well as some articles on installation). I'm kind of puzzled because I don't have it selected as my input device, but I can now use Live Screen Capture for video with sound. Do some research before downloading it, though, 'cause I'm not sure what OS you're running (I'm still on Mojave), and don't know if it'll cause any negative issues for you. Quote Link to comment Share on other sites More sharing options...
John Feinberg,Montclair NJ Posted September 30, 2020 Report Share Posted September 30, 2020 Thank you for the suggestion - I'll give it a try! Quote Link to comment Share on other sites More sharing options...
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