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Skellum

Interface Error:5 The Connection Is Not Stable

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i have been trying to burn a movie file from my 2016 MacBook pro to a BluRay disk in my new Archgon burner (Pioneer drive) using Toast Titanium Pro - first off I tried using Apple ProRes 422 however as that didn't work I then converted to MP4 via Toast and then tried again.

Once more this failed after writing about 20% of the disk giving an error message: 'Interface Error:5  The connection is not stable"  I then used a Y cable to improve the power supply thinking that as I was using USB 3 rather than USB C but still the write failed after about 20%.

I would be grateful to hear if anyone has any suggestions to resolve the problem - I only purchased Toast yesterday and the Burner the day before so I could return one/either if necessary.

Thanks

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