Jim Dandy Posted February 6, 2020 Report Share Posted February 6, 2020 I installed the roxio software for VHS to DVD 3 Plus But now it won't work. It says it has stopped working. I uninstalled and reinstalled program but still will not work. Did I mess something up? Quote Link to comment Share on other sites More sharing options...
0 ogdens Posted February 6, 2020 Report Share Posted February 6, 2020 (edited) Make sure you had the Roxio USB unit unplugged from the computer before you re-installed. Once installed, then you plug in the USB. Edited February 6, 2020 by ogdens Quote Link to comment Share on other sites More sharing options...
0 Jim Dandy Posted February 7, 2020 Author Report Share Posted February 7, 2020 Thank You I didn't know that...so have to uninstall unplug USB reinstall and then plug back in...THANKS Quote Link to comment Share on other sites More sharing options...
0 Jim Dandy Posted February 7, 2020 Author Report Share Posted February 7, 2020 Still having problems getting Roxio to start. It still says Windows has stopped this program. So I installed it on my laptop and it it doing the same thing. But as I install it there is a Syntax message coming up....I know it's gotta be simple but I'm missing something Quote Link to comment Share on other sites More sharing options...
0 cdanteek Posted February 7, 2020 Report Share Posted February 7, 2020 Plugin the Roxio USB capture device. Open device manager and expand the + mark next to sound video and game controllers. Now take a screenshot .jpg and post it here. Quote Link to comment Share on other sites More sharing options...
0 Jim Dandy Posted February 7, 2020 Author Report Share Posted February 7, 2020 I'll be away from PC for a bit when I get back I will most certainly do that. Thank You Quote Link to comment Share on other sites More sharing options...
0 Jim Dandy Posted February 7, 2020 Author Report Share Posted February 7, 2020 Here is what was on that part Quote Link to comment Share on other sites More sharing options...
0 cdanteek Posted February 7, 2020 Report Share Posted February 7, 2020 With the Roxio USB Capture Device unplugged reboot the PC. Click on the search and type %temp% a temp folder appears at the top, click it to open it. From the menu bar click edit select all, then click file delete. Reboot the PC, don't open any program, when it's up and running shut down/turn off your antivirus and firewall software. Now load your installation disc and when it runs choose repair, does it finish or do you get the Syntax message coming up? Quote Link to comment Share on other sites More sharing options...
0 Jim Dandy Posted February 7, 2020 Author Report Share Posted February 7, 2020 Any Idea what happened? Thanks Quote Link to comment Share on other sites More sharing options...
0 cdanteek Posted February 7, 2020 Report Share Posted February 7, 2020 (edited) No, what operating system are you running VHS to DVD 3 Plus on? Have you done the temp delete and repair yet? Edited February 8, 2020 by cdanteek Quote Link to comment Share on other sites More sharing options...
0 Jim Dandy Posted February 8, 2020 Author Report Share Posted February 8, 2020 Sorry my wife broke her shoulder today mind elsewhere....Ok so I hit repair. But there was another message that said something else . I hit NO to continue repair,,,seeing what happens Quote Link to comment Share on other sites More sharing options...
0 Jim Dandy Posted February 8, 2020 Author Report Share Posted February 8, 2020 I have Windows 8 OS Quote Link to comment Share on other sites More sharing options...
0 Jim Dandy Posted February 8, 2020 Author Report Share Posted February 8, 2020 Ok No syntax came up this time...Can I turn firewall back on also? Gonna see if I can pull it up here goes nothig Quote Link to comment Share on other sites More sharing options...
0 cdanteek Posted February 8, 2020 Report Share Posted February 8, 2020 Quote Can I turn firewall back on also? Yes, see if the Roxio program works. Quote Link to comment Share on other sites More sharing options...
0 Jim Dandy Posted February 8, 2020 Author Report Share Posted February 8, 2020 Ok So I turned off firewalls...Deleted all temp files ...restarted computer...ran repair...restarted computer clicked on shorcut icon...wand got the old ...A problem has caused the program to stop working ...sorry I feel terrible bugging ou Quote Link to comment Share on other sites More sharing options...
0 Jim Dandy Posted February 8, 2020 Author Report Share Posted February 8, 2020 Says it may be necessary to change compatibility in or for setup to complete Quote Link to comment Share on other sites More sharing options...
0 cdanteek Posted February 8, 2020 Report Share Posted February 8, 2020 12 hours ago, Jim Dandy said: Says it may be necessary to change compatibility in or for setup to complete Please post a screenshot. Quote Link to comment Share on other sites More sharing options...
0 Jim Dandy Posted February 9, 2020 Author Report Share Posted February 9, 2020 So I redid EVERYTHING again and now I'm getting a syntax message again UGH ...I am just wondering what I'm doing wrong.... Quote Link to comment Share on other sites More sharing options...
0 Jim Dandy Posted February 9, 2020 Author Report Share Posted February 9, 2020 Here is what was detected when I ran it all again ..... Quote Link to comment Share on other sites More sharing options...
0 cdanteek Posted February 9, 2020 Report Share Posted February 9, 2020 I'm not sure you are listening to me. I wanted a screencap of this " Says it may be necessary to change compatibility in or for setup to complete ". 1 Quote Ok So I turned off firewalls...Deleted all temp files ...restarted computer...ran repair...restarted computer clicked on shorcut icon...wand got the old ...A problem has caused the program to stop working I said, "With the Roxio USB Capture Device unplugged reboot the PC. Click on the search and type %temp% a temp folder appears at the top, click it to open it. From the menu bar click edit select all, then click file delete. Reboot the PC, don't open any program, when it's up and running shut down/turn off your antivirus and firewall software. Now load your installation disc and when it runs choose repair, does it finish or do you get the Syntax message coming up?" When you rebooted after turning off antivirus/firewalls they came back on! You have to do things in the order I tell you. Quote Link to comment Share on other sites More sharing options...
0 cdanteek Posted February 9, 2020 Report Share Posted February 9, 2020 Your last pic had a 'next or cancel' what happens or shows when you click next? Show me these two settings. Quote Link to comment Share on other sites More sharing options...
0 Jim Dandy Posted February 15, 2020 Author Report Share Posted February 15, 2020 I apologize I did not get back with you I had to take my wife to the hospital twice. Here are the two things that you asked me to take a picture of it send to you. Also I did everything that you said to do in that order last week. Thanks in advance for all your kind helping will get there. Thanks for being patient with me Quote Link to comment Share on other sites More sharing options...
0 Jim Dandy Posted February 17, 2020 Author Report Share Posted February 17, 2020 Quote Link to comment Share on other sites More sharing options...
0 sknis Posted February 17, 2020 Report Share Posted February 17, 2020 Just a non-requested suggestion. Download the free "Jing" software for recording your screen images. then you can add them as an attachment (see below). Quote Link to comment Share on other sites More sharing options...
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Jim Dandy
I installed the roxio software for VHS to DVD 3 Plus But now it won't work. It says it has stopped working. I uninstalled and reinstalled program but still will not work. Did I mess something up?
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