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Jim Dandy

Roxio VHS to DVD software installed but now stopped workimg

Question

I installed the roxio software for VHS to DVD 3 Plus But now it won't work. It says it has stopped working. I uninstalled and reinstalled program but still will not work. Did I mess something up?

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23 answers to this question

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Make sure you had the  Roxio USB unit  unplugged from the computer before you re-installed. Once installed, then you plug in the USB.

 

Edited by ogdens

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Still having problems getting Roxio to start. It still says Windows has stopped this program. So I installed it on my laptop and it it doing the same thing. But as I install it  there is a Syntax message coming up....I know it's gotta be simple but I'm missing something

 

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Plugin the Roxio USB capture device.

Open device manager and expand the + mark next to sound video and game controllers.

Now take a screenshot .jpg and post it here.

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With the Roxio USB Capture Device unplugged reboot the PC.

Click on the search and type %temp% a temp folder appears at the top, click it to open it.

t.thumb.jpg.f60c59d55347d26babfb9ae2f69d9547.jpg

From the menu bar click edit select all, then click file delete.

t1.thumb.jpg.bbe4fe23668c171366f4887ac2f1c690.jpg

Reboot the PC, don't open any program, when it's up and running shut down/turn off your antivirus and firewall software.

Now load your installation disc and when it runs choose repair, does it finish or do you get the Syntax message coming up?

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No, what operating system are you running VHS to DVD 3 Plus on?

Have you done the temp delete and repair yet?

Edited by cdanteek

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Sorry my wife broke her shoulder today mind elsewhere....Ok so I hit repair. But there was another message that said something else . I hit NO to continue repair,,,seeing what happens

 

 

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Ok No syntax came up this time...Can I turn firewall back on also? Gonna see if I can pull it up here goes nothig

 

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Quote

Can I turn firewall back on also?

Yes, see if the Roxio program works.

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Ok So I turned off firewalls...Deleted all temp files ...restarted computer...ran repair...restarted computer clicked on shorcut icon...wand got the old ...A problem has caused the program to stop working  ...sorry I feel terrible bugging ou

 

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12 hours ago, Jim Dandy said:

Says it may be necessary to change compatibility in or for setup to complete 

Please post a screenshot.

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So I redid EVERYTHING again and now I'm getting a syntax message again UGH ...I am just wondering what I'm doing wrong....

20200209_135250.jpg

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I'm not sure you are listening to me.

I wanted a screencap of this " Says it may be necessary to change compatibility in or for setup to complete  ".

 
 
 
1
Quote

Ok So I turned off firewalls...Deleted all temp files ...restarted computer...ran repair...restarted computer clicked on shorcut icon...wand got the old ...A problem has caused the program to stop working 

I said,

"With the Roxio USB Capture Device unplugged reboot the PC.

Click on the search and type %temp% a temp folder appears at the top, click it to open it.

From the menu bar click edit select all, then click file delete.

Reboot the PC, don't open any program, when it's up and running shut down/turn off your antivirus and firewall software.

Now load your installation disc and when it runs choose repair, does it finish or do you get the Syntax message coming up?"

 

When you rebooted after turning off antivirus/firewalls they came back on!

You have to do things in the order I tell you.

 

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Your last pic had a 'next or cancel' what happens or shows when you click next?

Show me these two settings.

1.thumb.jpg.5f699018c59d721604c359978bd42e81.jpg

 

2.thumb.jpg.7bd7c6c29f9ee83345198db1c8b6a7a0.jpg

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 I apologize I did not get back with you I had to take my wife to the hospital twice. Here are the two things that you asked me to take a picture of it send to you. Also I did everything that you said to do in that order last week. Thanks in advance for all your kind helping will get there. Thanks for being patient with me

20200215_144732.jpg

20200215_144717.jpg

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Just a non-requested suggestion. 😉

Download the free "Jing" software for recording your screen images. then you can add them as an attachment (see below).

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