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Registry keys missing



Afternoon all, I hope you can help as my project is on stop until I can get this sorted.

Corel support say they have to escalate to technical but as yet I've had nothing back from them, asked the same questions when I go on to live chat and its all there on the previous logs if they wanted to read it, even after ive given the ticket numbers.

So I bought easy vhs to dvd 3 plus back in 2016, never used it until recently, its converted a few vhs with no problem at all then all of a sudden is started to record for a second or two then end the project, ive checked all cables and scart adaptor, tried new ones, same problem, tried a VHS I had previously imported, same problem.

So I went on live chat and they told me to reinstall using a a process and a download link, I did this and its not launched since install, it displays the following error.


Id really appreciate any help you can offer on this. Corel have come back and said that I have to reinstall the software on a new windows user account, I dont think thats the answer.

Edited by Brendon
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