License Details?

[TonyK]

Following a major system failure, I am reinstalling V.8. The software had originally been downloaded, so no disk + License code exists. I can find no record of the unlock code, although I do have one for earlier versions. How do I unlock the program?

[tbrewst]

If I can translate for my friend Bruce what he's trying to tell you is that this is a users forum and none of us has the power to help with your code.To get anything done you'll need to contact Roxio direct,even if it is a pain.

 

Forgive my loose translation Bruce

[grandpabruce]

If I can translate for my friend Bruce what he's trying to tell you is that this is a users forum and none of us has the power to help with your code.To get anything done you'll need to contact Roxio direct,even if it is a pain.

 

Forgive my loose translation Bruce

 

No forgiveness needed. You translated just fine. Lately, I have not had time to type long posts.

[grandpabruce]

Following a major system failure, I am reinstalling V.8. The software had originally been downloaded, so no disk + License code exists. I can find no record of the unlock code, although I do have one for earlier versions. How do I unlock the program?

 

Contact Roxio.

[TonyK]

Contact Roxio.

Have you tried so to do?

The automated reply "service" cannot answer my question, and I get no replies from "support".