Jump to content
  • 0
Marty M

MAC does not recognize Roxio capture Usb device

Question

I have Roxio easy VHS to DVD for Mac.  trying to load onto my MAC and the software does not recognize the USB capture device. (UB315-E ver3.

I am on IOS 10/15.4.  Has anyone been able to one the necessary drivers to get PC to recognize the USB device?

  • Like 1

Share this post


Link to post
Share on other sites

9 answers to this question

Recommended Posts

  • 0

I have the same problem.  iOS 10.15.4.  Roxio Easy VHS to DVD for Mac.  Software does not recognize the USB capture device and only option available is "QUIT".  What kind of option is that?  How to fix?  Help!!

Share this post


Link to post
Share on other sites
  • 0

My VHS To DVD works however, It will not record sound. When I tried to update it, it won't download an update. Stay at 0%. ROXIO PLEASE HELP!!!

Share this post


Link to post
Share on other sites
  • 0

I am using OS 10.15.5 on a MacBook Pro and have the same problem. I just submitted a ticket through the Corel website and will let you know how they reply. It recognizes the hardware on my older Mac upstairs running High Sierra though I haven't actually captured any video on that system yet.

Share this post


Link to post
Share on other sites
  • 0

Corel tech support replied and stated that VHS to DVD hardware purchased before 2019 will not be compatible with MacOS Catalina and also that if you download the current versions of the software it will not be compatible with the older Roxio hardware either. My hardware is definitely much older so I am considering buying the latest version as I have a lot of transferring to do. I wasn't entirely certain that the latest hardware will work with Catalina so I posed that question to them. The website does not specifically say it works with Catalina.

Edited by badamsfx

Share this post


Link to post
Share on other sites
  • 0

So, if we buy the version that's for sale now, it will work on Catalina/Big Sur? The hardware in the photo looks exactly the same. Something doesn't smell right. I really need this to work, but I'm hesitant to fork over $70 to re-buy a product & hope it doesn't turn into a paperweight the next time Apple forces an OS update.

Share this post


Link to post
Share on other sites
  • 0

I have the same Roxio capture device as yours ( UB315-E ver3), and have been in email contact with Corel for the past two months and finally after too many emails, they advised me that this device was not compatible with my 2017 iMac, OS 10.14.6, and that I would have to purchase a new package!  ( and no goodwill discount for previous customers)!!

 

Share this post


Link to post
Share on other sites
  • 0

Okay I experienced the same problems. I read that I have to buy the hardware again because the old one doesn't work with the current OSX. I ordered a new one today and will let y'all know if it works. Too bad it has to be done this way Roxio... :(

Share this post


Link to post
Share on other sites
  • 0

I just bought the Roxio device to record hi8 tapes with. Im using Mac OS 10.14.6 and was having similar issues (computer recognized the hardware in the USB port, but when I tried playing the video on the camcorder & hitting record on my computer, it would just show a blue screen and record the audio with a horrible loud buzzing noise).

 I figured out how to get it working for myself and am just posting a comment here in case anyone in the future has similar issues. 

Disclaimer: I bought the newest Roxio VHS to DVD hardware from Bestbuy today. I also installed the software from the Roxio website only because I don't have a dvd reader on my mac. I'm assuming why your USB ports aren't recognizing the Roxio hardware is because the cables you have are outdated. On the box I just bought it says it can be used with USB port 2.0 OR BETTER. It also says it's compatible with Mac OS X 10.11 AND ABOVE. I'm also doing hi8, not VHS.

Anyways, like I said even with the latest hardware, I was having issues as it wouldn't record/display any video on my mac and only record terrible audio. My SHARP Hi8 camcorder only has the red and white cables, no yellow. I had the cables connected to the corresponding colors on the Roxio cable. When I unplugged my red cable and attached it to the yellow port instead, I was able to finally record the video and audio! No more buzzing audio either. 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×