Marty M Posted April 26, 2020 Report Share Posted April 26, 2020 I have Roxio easy VHS to DVD for Mac. trying to load onto my MAC and the software does not recognize the USB capture device. (UB315-E ver3. I am on IOS 10/15.4. Has anyone been able to one the necessary drivers to get PC to recognize the USB device? 1 Quote Link to comment Share on other sites More sharing options...
0 jben12 Posted June 7, 2020 Report Share Posted June 7, 2020 I have the same problem. iOS 10.15.4. Roxio Easy VHS to DVD for Mac. Software does not recognize the USB capture device and only option available is "QUIT". What kind of option is that? How to fix? Help!! Quote Link to comment Share on other sites More sharing options...
0 Ronald M. Posted July 1, 2020 Report Share Posted July 1, 2020 My VHS To DVD works however, It will not record sound. When I tried to update it, it won't download an update. Stay at 0%. ROXIO PLEASE HELP!!! Quote Link to comment Share on other sites More sharing options...
0 badamsfx Posted July 3, 2020 Report Share Posted July 3, 2020 I am using OS 10.15.5 on a MacBook Pro and have the same problem. I just submitted a ticket through the Corel website and will let you know how they reply. It recognizes the hardware on my older Mac upstairs running High Sierra though I haven't actually captured any video on that system yet. Quote Link to comment Share on other sites More sharing options...
0 badamsfx Posted July 7, 2020 Report Share Posted July 7, 2020 (edited) Corel tech support replied and stated that VHS to DVD hardware purchased before 2019 will not be compatible with MacOS Catalina and also that if you download the current versions of the software it will not be compatible with the older Roxio hardware either. My hardware is definitely much older so I am considering buying the latest version as I have a lot of transferring to do. I wasn't entirely certain that the latest hardware will work with Catalina so I posed that question to them. The website does not specifically say it works with Catalina. Edited July 7, 2020 by badamsfx Quote Link to comment Share on other sites More sharing options...
0 TivoRoxioUser Posted January 1, 2021 Report Share Posted January 1, 2021 So, if we buy the version that's for sale now, it will work on Catalina/Big Sur? The hardware in the photo looks exactly the same. Something doesn't smell right. I really need this to work, but I'm hesitant to fork over $70 to re-buy a product & hope it doesn't turn into a paperweight the next time Apple forces an OS update. Quote Link to comment Share on other sites More sharing options...
0 Mekanic Posted January 23, 2021 Report Share Posted January 23, 2021 I have the same Roxio capture device as yours ( UB315-E ver3), and have been in email contact with Corel for the past two months and finally after too many emails, they advised me that this device was not compatible with my 2017 iMac, OS 10.14.6, and that I would have to purchase a new package! ( and no goodwill discount for previous customers)!! Quote Link to comment Share on other sites More sharing options...
0 chefelini Posted April 26, 2021 Report Share Posted April 26, 2021 Okay I experienced the same problems. I read that I have to buy the hardware again because the old one doesn't work with the current OSX. I ordered a new one today and will let y'all know if it works. Too bad it has to be done this way Roxio... :( Quote Link to comment Share on other sites More sharing options...
0 chefelini Posted April 27, 2021 Report Share Posted April 27, 2021 Received the new hardware today and it works. The adapter looks slightly different from the previous one. Quote Link to comment Share on other sites More sharing options...
0 lenabanx Posted May 9, 2021 Report Share Posted May 9, 2021 I just bought the Roxio device to record hi8 tapes with. Im using Mac OS 10.14.6 and was having similar issues (computer recognized the hardware in the USB port, but when I tried playing the video on the camcorder & hitting record on my computer, it would just show a blue screen and record the audio with a horrible loud buzzing noise). I figured out how to get it working for myself and am just posting a comment here in case anyone in the future has similar issues. Disclaimer: I bought the newest Roxio VHS to DVD hardware from Bestbuy today. I also installed the software from the Roxio website only because I don't have a dvd reader on my mac. I'm assuming why your USB ports aren't recognizing the Roxio hardware is because the cables you have are outdated. On the box I just bought it says it can be used with USB port 2.0 OR BETTER. It also says it's compatible with Mac OS X 10.11 AND ABOVE. I'm also doing hi8, not VHS. Anyways, like I said even with the latest hardware, I was having issues as it wouldn't record/display any video on my mac and only record terrible audio. My SHARP Hi8 camcorder only has the red and white cables, no yellow. I had the cables connected to the corresponding colors on the Roxio cable. When I unplugged my red cable and attached it to the yellow port instead, I was able to finally record the video and audio! No more buzzing audio either. Quote Link to comment Share on other sites More sharing options...
0 mjelliott Posted February 5, 2022 Report Share Posted February 5, 2022 I bought the Roxio VHS to DVD for my MAC in Jan 2021. It has been working well until I loaded the Monterey 12.1. I have written to Corel with no reply at this point. Has anyone else had this issue? Very annoying! Quote Link to comment Share on other sites More sharing options...
0 mjelliott Posted February 6, 2022 Report Share Posted February 6, 2022 I had a response from Corel over night. He sent a link to some settings to check. Basically, the camera and video settings had changed perhaps from the update. Here is the link that he sent... https://kb.corel.com/en/128585 Success! Quote Link to comment Share on other sites More sharing options...
0 Tonyb956 Posted July 31, 2022 Report Share Posted July 31, 2022 where do I find the location of the saved files on a MAX. Each time I saved my video, I get a message that it saved to "users/name/movies/roxio video capture? I can't seem to find the folder it's saved in. Thanks. Quote Link to comment Share on other sites More sharing options...
0 juan delvalle Posted September 3, 2022 Report Share Posted September 3, 2022 my instalation disk only loads 44 percent Quote Link to comment Share on other sites More sharing options...
0 juan delvalle Posted September 3, 2022 Report Share Posted September 3, 2022 my installation disk is not loading I have a Mac OS Monterey do I need a driver ? Quote Link to comment Share on other sites More sharing options...
0 patlac 74 Posted March 15 Report Share Posted March 15 please i am looking for a software version 3.0 for mac, and the software version 4.0 with mojave does not see the dongle UB315-E ver3. I need to digitize secam VHS tapes and am hesitant to buy a newer version as I don't know if it will digitize my secam tapes. corel cannot provide me with a download link for this version 3. thank's Quote Link to comment Share on other sites More sharing options...
Question
Marty M
I have Roxio easy VHS to DVD for Mac. trying to load onto my MAC and the software does not recognize the USB capture device. (UB315-E ver3.
I am on IOS 10/15.4. Has anyone been able to one the necessary drivers to get PC to recognize the USB device?
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