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VHS to DVD 3 - no audio

Question

I upgraded to VHS to DVD 3 yesterday. Windows 7 Ultimate. Video capture is working, but no audio. When I look at the device manager, the audio associated with the USB capture device is listed as "Dazzle Video Capture USB Audio Device" instead of a Roxio device.  I have uninstalled the device, removed the USB device, rebooted, repaired the software, rebooted, inserted the USB device, but it keeps loading the same driver and listing it as the "Dazzle" audio. Help? 

roxio audio.PNG

roxio audio 2.PNG

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I've gone thru the process yet again... now I have some audio, but it sounds like it's under water.... very garbled. It's clear if I connect the audio out from the VCR directly to a TV.

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I have the exact same problem.  the support team are a waste of space.  any solutions would be appreciated 

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Try turning off any audio enhancements on your sound card.

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