the capture window closes

[NocTwoo 0]

Hello,

I have an issue with my Roxio Gamecapture HD Pro which i just boght. I installed the software and pluged in everything correctly as soon as i click on 'capture'

the orange box with 'loading...' appears and the capture screen is loading but after a second it closes again.

I tried it on another PC,and there it worked perfect.

I already reinstalled everything (including windows...)and i dont know what to do more.  

I hope someone can help me with this problem...

RGC_Log_5202020_0.txt

[die.go301 0]

did you ever find out what it was because I kinda have the same problem