Uninstallation Roxio Creator NXT PRO 7

[George Nagim]

I am really disappointed with the technical support. For over a month and almost everyday I was  on the chat spport and then moved to writing ticket after ticket and of course no help when you call on the phone.  I am 78 years old and was not able to reinstall the ROXIO CREATOR NXT PRO7, I tried and tried but in vain.... and not only that, now it tells me that:" KEY has been used too many times." That means I lost the program and the $80 I paid...  Anyone can help I will really appreciate.

Thanks,

George

 

Edited May 20, 2020 by Brendon
protect CD key

[Brendon]

George, never post your CD key on a bulletin board.  You should keep it private and protect it, because without it your software is unusable.

Your key for  NXT 7 can be used for installing the software 20 times, but after that it becomes inactive to prevent it being used by everybody. 

An inactive key can be reset by Tech Support, and you should approach them now to get them to do that for you.

 

Regards, Brendon

[George Nagim]

Thank you Brendon.. I really appreciate your quick reply..

Be safe,

George

PS: is there a way I or you can delete or take away my post so as not to have the KEYexposed?

[Brendon]

No problem - I red-lined the product key for you when I saw it.    I also took off the tags with your email address, because there are 'bots which troll all the public bulletin boards collecting visible email addresses and spamming the owners, and you don't want that.

Now, once you've got them to reset your key do you still need a hand to solve the install problem?   If so, can you tell me what Operating System and computer type you have, and describe what happened when you tried to install?    The two of us should be able to get it going for you.

Brendon

 

[really]

Roxio / corel is just a disgusting company with absolutely no ethics as far as I can determine

To buy a piece of software and then have these morons tell you that " the key has been used too many times" is a F*****&* outrage !

YEAH, it's just happened to me.

Maybe one day you might wanna consider crawling out of the gutter

Sad.

 

[ogdens]

The only way to get your key reset is to contact Roxio Support. Roxio has NO presence on this forum, its used by fellow users.

 

Edited July 4, 2020 by ogdens