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Richard H

Copy & Convert won't open

Question

I just downloaded Roxio Creator NXT 7 about a week ago.  Copy and Convert won't open.  I get an error message "Cannot initialize burning engine. Please reinstall software."

I've followed Roxio's instructions for deleting hidden files and reinstalling the software about 6 or 7 times.  Still no success.

Suggestions?

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Edited by Brendon

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2 answers to this question

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If you can get your older Easy CD & DVD Burning working again you might want to consider going for a refund on NXT 7, if it won't install properly.

I'm still waiting for your reply on your other thread HERE. :)

Brendon

 

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I've tried all the steps for a "clean" install, have removed and installed NXT 7 about 8 times.  Copy & Convert still won't open.  Can't get Easy CD & DVD Burning to install either.  I'm stumped.  I may just have to use NXT 7 without Copy & Convert.  I have a Nero program that will do that.  NXT 7 does have Videowave so I can combine videos and photos into a slideshow.  Thanks.

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