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Pangolin Gumbo

[mp4] is in an unsupported format and cannot be imported

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I'm increasingly getting this error message when dragging mp4s into the recording area in order to burn a DVD5. The mp4s in question are YT downloads that I am burning to disk for a relative who has no internet access. Thanks for any tips?

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Do these MP4 play in QuickTime Player? Toast uses QuickTime for decoding some of the source files.
What are the video codec and audio codec used in the file? Use Invisor Lite if you don’t know how to find that out.

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